Core Business Areas

Tax Administration and Collection

The Ministry provides fair, efficient, professional and equitable administration of tax, revenue and benefit programs to ensure that government receives the revenue it is due through compliance with taxation, energy and forest revenue statutes. Voluntary compliance is promoted through quality customer service, education and compliance programs. The Ministry represents British Columbia with the Canada Revenue Agency with respect to the taxation statutes the Agency administers on behalf of the province. The Ministry also collects taxes for other agencies such as the Greater Vancouver Transportation Authority, Build BC and local governments.

Debt Administration and Collection and Home Owner Grant

The Ministry is the central collector for overdue non-tax debts owed to the Province. The Ministry provides collection and loan management services to all government ministries and Crown agencies, assisting them to collect overdue money owed by individuals or businesses. It is also the provincial administrator for the Canada Revenue Agency set-off program.

The Ministry administers the Home Owner Grant Program and ensures that it is administered in a fair and equitable manner, has the authority to consider appeals, audits grant claims and recovers ineligible grants.

Executive and Support Services

The Minister's Office provides support for Ministerial activities and responsibilities. The Strategic Initiatives and Administration Division performs corporate functions, such as financial services and administration, information management and information technology, corporate policy and planning and performance reporting.

The Ministry provides a central government function to receive payments, process transactions and deal with inquiries for billing and payment related issues. This includes payment and data capture; enquiry/call centre operations; financial account maintenance; and program transition and internal customer services.

The Ministry reviews tax and revenue-based appeals separately from the tax revenue and administration function. The appeals branch core functions include receiving appeals to the Minister; analyzing the basis for assessments, disallowance of refunds or decisions; analyzing the grounds for appeal; gathering additional information and/or documentation; contacting taxpayers to ensure full understanding of their position; assessing the merits of appeals; making recommendations to the Minister regarding disposition of appeals and managing litigation arising from appeals.