Appendix 3. Summary of Related Planning Processes

Human Resource Management Plan (2004-2005)

The Ministry's Human Resource Management Plan (HRMP) includes goals, objectives and strategies to support the achievement of its Service Plan Goal to support highly skilled, motivated and innovative employees. The Ministry's ability to achieve its three year service plan is dependent on individual and team performance.

The three following HRMP strategies have been identified to support fostering a work environment that encourages motivated and creative employees:

1. Offer employees opportunities for skill improvement and career advancement.

2. Build a common understanding of Ministry roles, purpose and vision.

3. Encourage an innovative and creative workplace that supports change.

The Plan builds on past successes and provides future directions for a performance-focused organization that revolves around leadership, communication, integrity, innovation, learning and creativity.

Information Resource Management Plan

Information Resource Management Plan (IRMP) Summary

The Ministry of Provincial Revenue has responsibility to complete a number of linked government-wide centralization strategic shifts, including centralization of billing, receivables and collections and the Revenue Management Project (RMP) business transformation initiative. These major shifts will require large investments in obtaining and implementing sophisticated information technology and information management. There is a requirement for new business processes and associated technology solutions to support revenue management throughout the government. Currently disparate systems in multiple ministries are used to manage government revenue. The intent of the RMP is to develop an integrated solution that will be used to manage billing, accounts receivable and collections for all program areas thereby significantly improving the revenue management process throughout Government. To support and integrate common business functions across the Ministry, the main taxation application system, TACS, and RMP will operate as a single business solution.

The ministry will make new service channels available to customers that improve service and convenience to customers; reduce costs to government; and increase revenue (timeliness, voluntary compliance, amount collected). Enterprise architecture and portfolio management are critical to achieving the goals and objectives in this service plan. The ministry will weigh options against the business value or return on investment, the capability and readiness of the enterprise, and the impact on clients, customers and ASD partner in order to decide the strategic initiatives to pursue and fulfil the MPR mandate.