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Goals, Objectives, Strategies and Results
The diagram above displays the linkage between the government's strategic goals and the ministry's mission, goals, objectives and performance measures. This section presents the ministry's goals and outlines how specific objectives, strategies, performance measures and targets are helping to achieve them.1
Goal 1:Protect the environment and human health and safety by ensuring clean and safe water, land and air. Clean and safe water, land and air support healthy communities and the economy in British Columbia. This goal reflects the ministry's commitment to developing results-based environmental standards and workable regulation, protecting air and water quality and enabling the removal of contaminants from land. Core Business Area:Environmental Protection. Objective 1:Streamline standards and improve monitoring, reporting and compliance. The ministry has been shifting from a prescriptive approach to environmental regulation to a results-based approach informed by science and is streamlining standards and processes to remove unnecessary impediments to business and foster economic development. The ministry is working to change some of its processes, clarify regulatory requirements and improve the use of science for informing decision-making. Key strategies include: revising appropriate legislation and regulatory requirements to increase flexibility in methods used to achieve environmental standards; updating scientific information used to develop best practices, guidelines and standards for environmental protection; and improving systems used to monitor the achievement of air and water quality standards. Performance Measures:Reducing the backlog of contaminated sites applications: The ministry's ongoing efforts to eliminate the backlog will be facilitated by recent legislative and regulatory changes. It is important to monitor progress in eliminating the backlog because it is likely that the delay in providing decisions for the applications, which are primarily for low- and medium-risk situations, is preventing some development from proceeding. Average processing time for permits: The ministry is streamlining, where practical, the regulatory requirements perceived as an impediment to economic development and diversification of regional economies in British Columbia. This will result in consistent processing standards, encourage greater compliance and enforcement and result in lower costs to government and industry. This performance measure assesses average processing time for issuing similar permits in British Columbia compared to Alberta. Efforts to align environmental management approaches between British Columbia and Alberta are currently underway. Base data for this measure will be established through this joint harmonization effort and reported in the ministry's Annual Service Plan Report. Processing time for pesticide certification: Applicators and dispensers of pesticides are required to be certified and candidates must pass the appropriate examination. In conjunction with the development of the new Integrated Pest Management Act, the process for examination was reviewed and a streamlined approach introduced. The target is to reduce the time people must wait to receive examination results.
Objective 2:Limit air pollution and contribute to British Columbia's efforts to respond to climate change. The ministry is undertaking action in a number of areas related to air quality issues in the province and the climate change issue worldwide. Key strategies include: working in partnership with other levels of government to support the development of a climate change strategy to ensure the province's interests are addressed in a national strategy and encouraging incorporation of environmental technology and clean energy into government and other operations. Performance Measures:Particulate matter: The ministry's efforts toward achieving this objective include addressing province-wide and airshed-specific air quality issues. The outdoor air contaminant of most concern in British Columbia, from a human health perspective, is particulate matter (PM). The percentage of monitored communities achieving the Canada-wide standard for PM2.5 has been selected as the performance measure. Greenhouse gas emissions: To assess performance in contributing to addressing the global climate change issue, the ministry is using an outcome measure of per capita greenhouse gas (GHG) emissions relative to other provinces. A per capita measure accounts for the largely unknown effects of future national GHG commitments and clean technology development that are likely to apply to all provinces, and hence should reflect the effect of British Columbia's actions relative to other provinces.
Objective 3:Ensure safe, high-quality drinking water and reduce discharges that threaten water quality. The ministry is continuing to protect water quality and ensure clean and safe water. The ministry is working on activities that protect surface water and ground water from health-threatening contamination by implementing appropriate ground water regulations. Performance Measure:Water quality trends: This is an outcome measure of surface water quality in 30 water bodies monitored under a federal/provincial agreement. The measure monitors trends based on the presence of environmentally significant variables, such as metals and nutrients. Tracking such trends will indicate the cumulative effect of multi-agency land use activities and resource management activities in source watersheds. This information helps inform how performance standards, authorizations and further monitoring activities are established for water bodies in the province.
Objective 4:Reduce/remove toxins and wastes that contaminate land. To protect the environment and ensure clean and safe land, the ministry is developing a business strategy that enables producers to remove high-risk components from the waste stream and expand the number of products that can be recycled. Performance Measure:Industry-led product stewardship: To track its progress toward achieving this objective, the ministry is using a performance measure of the number of product categories with industry-led product stewardship. Many provincial and international jurisdictions are working to find ways to expand producer responsibility for the treatment or disposal of post-consumer products. Since efforts tend to focus on reducing waste from product categories that pose relatively high risks to the environment (e.g., paint and used oil), this measure should be a reasonable indicator of success in attaining the objective. Performance targets are based on the lead time for industry-led product stewardship programs to be developed for additional product categories. In time, the ministry may move to an outcome-based measure such as product recovery rate.
Objective 5:Effective response to high-risk environmental emergencies. Responding to environmental emergencies is an area in which the ministry is implementing its shift to focusing on high-risk issues. This objective pertains to all components of the goal, encompassing water, land and air. Key strategies include: responding effectively to high-risk environmental emergencies in conjunction with other ministries, local governments and industry, and expanding industry responsibility for response to and clean-up of spills. Performance Measure:Response to environmental emergencies: The ministry is using an outcome measure of the percentage of high-risk environmental emergencies responded to effectively to assess its progress toward achieving the objective. The measure focuses on responses to environmental spills. Effectiveness considers several issues, including identifying the spills that require attendance by ministry staff, timeliness of response, addressing the technical issues at the site, effecting proper response by parties responsible for the spill or by others when there is no responsible party, and ensuring appropriate clean-up. The ministry made considerable progress toward shifting the responsibility for low- and medium-risk spills to industry, local governments and other partners. The responsible party addressing a low- or medium-risk spill will report how impacts were mitigated to enable further monitoring and evaluation. The ministry is able to contract for the resources required to respond effectively to high-risk spills and bill the costs to the responsible parties.
Goal 2:Maintain and restore the ecological diversity of fish and wildlife species and their habitats. Maintaining and restoring ecological diversity, fish and wildlife species and natural habitats provides environmental, social and economic benefits for all British Columbians. This goal focuses on the development of effective legislation and the improved use of science, and promotes a shared-stewardship approach involving First Nations, other government agencies, stakeholders and communities within British Columbia. Core Business Area:Environmental Stewardship. Objective 1:Clear strategies and legislation to protect and restore species and their habitats. The ministry continues efforts to focus on environmental outcomes by providing clear direction and certainty for people who must comply with ministry regulations. To achieve this, the ministry develops standards informed by science and clearly identifies expectations and required results. Key strategies include: focusing on reducing regulatory requirements to implement results-based stewardship and providing clear guidelines and standards for appropriate protection and conservation of species and habitats on Crown land outside the protected area system. Performance Measure:Designations under the Forest and Range Practices Act: The ministry is piloting an output measure to demonstrate its progress in establishing designations and objectives for fisheries, wildlife and water quality under the authority of the Forest and Range Practices Act (FRPA). This measure will indicate the ministry's progress in setting results-based environmental standards informed by science under the FRPA, which will be critical to attaining the desired environmental outcomes. To adequately demonstrate progress, two types of data are being collected: (1) the number of designations and objectives established, and (2) the area of forest land base for which designations and objectives have been established. Initially, information is provided for designations of wildlife habitat areas (WHA) and ungulate winter ranges (UWR). Performance targets are based on expected levels of funding from the Forest Investment Account and are provided only for the number of designations because the size of the areas will depend on the species. Data and targets for other areas, such as significant community and fisheries watersheds, may be provided as data become available.
Objective 2:Improved use of science for the development of standards and for effective monitoring and reporting. The application of the best available science is a key part of developing environmental standards and monitoring and reporting on their implementation and effectiveness. The ministry is focusing on a range of strategies that include: improving access to scientific information to inform and implement strategies and actions for addressing issues associated with biological diversity; tracking species and habitats and their responses to management actions; developing standards and an assessment process for the protection of fish habitat in urban areas; and working with partners to develop and implement environmental standards for the Forest and Range Practices Act. In previous service plans, the ministry used the performance measure of the percentage of known native species that are threatened or endangered in the province regarding species at risk to track progress in achieving this objective. As reported in the ministry's 2003/04 Annual Service Plan Report, however, new data relating to this measure will not be available until 2006. Hence, the measure has been removed from the ministry's service plan. Under the Accord for the Protection of Species at Risk (1997), provincial, territorial and federal wildlife agencies committed to an ongoing process for wild species assessment and monitoring. Tremendous progress has been made in recent years to compile information on wild species, but considerable challenges remain to expand, improve and update this information. A key role of ministry regional and headquarters staff in working toward the desired outcome of protecting species at risk is to put recovery planning processes in place in partnership with the federal government, First Nations, local governments, industry and other stakeholders. As of November 2004, the Committee on the Status of Endangered Wildlife in Canada (COSEWIC) has listed 170 species in British Columbia. The province is responsible for leading or co-leading the recovery planning processes for 127 of these species. Recovery planning is underway for all extirpated, endangered and threatened species for which the province has responsibility. Objective 3:Increased number of partnerships to conserve species and their habitats. Partnerships will be a crucial mechanism in the ministry's shift from being sole protector of the environment to promoting a shared stewardship approach. Key strategies include: working to establish and maintain relationships with First Nations, communities, academia, environmental organizations and industry to undertake activities to conserve species and habitats, and providing standards, guidelines and best management practices to private landowners to develop and implement sustainable stewardship practices. Performance Measure:Number of partnerships: Initially, the ministry is monitoring its progress in forging partnerships by focusing on the specific area of establishing collaborative management plans with First Nations. This is an important type of partnership through which the ministry is providing a significant role to First Nations for making recommendations for protected area management.
Goal 3:Provide and enhance park, fish and wildlife recreational services and opportunities for British Columbians and others. Park, fish and wildlife recreation contribute significantly to the provincial economy. To help ensure that B.C.'s parks continue to showcase the natural beauty of the province and attract visitors, this goal focuses on the provision of high-quality outdoor recreational experiences and services to users of the provincial parks system and on the optimization of the economic contribution of outdoor recreation. Core Business Area:Park, Fish and Wildlife Recreation. Objective 1:High-quality park facilities, services and recreational opportunities. The ministry is working to provide high-quality client service in provincial parks. Key strategies include: implementing a new management model for provincial parks to increase visitation through day use and camping; supporting the implementation of the provincial resort strategy; initiating further opportunities for delivery of appropriate park recreational services through partnerships with commercial operators; and monitoring park operations to ensure service standards and facilities are maintained and conservation and habitat-restoration priorities are met. Performance Measure:Visitor satisfaction with park and campground facilities and services: The ministry provides campground facilities and services in provincial parks throughout the province. To assess client satisfaction, the ministry has conducted an annual satisfaction survey of visitors to campgrounds in the provincial parks system since 1985. This important outcome measure enables BC Parks to capture campers' views about the quality of services being provided in campgrounds and to identify priorities for service and facility improvements.
Objective 2:High-quality hunting, angling and wildlife viewing opportunities. The ministry aims to provide high-quality outdoor recreational opportunities through a range of strategies that include: working with the Freshwater Fisheries Society of BC to cooperatively manage stocking fish in lakes and streams and undertake conservation activities; implementing new initiatives to enhance and diversify fish and wildlife recreation; increasing the involvement of First Nations and other users in allocating natural resources for hunting, angling and wildlife viewing opportunities; and providing hunting and angling authorizations based on allowable harvest levels informed by science to ensure sustainability of the resources. Performance Measure:Client satisfaction with fish and wildlife opportunities: This outcome measure will assess the ministry's effectiveness in providing British Columbians and visitors with fish and wildlife opportunities (e.g., hunting, angling and wildlife viewing). The ministry intends to use a survey of hunters and anglers to acquire this data.
Objective 3:Optimize the economic contribution of park, fish and wildlife recreation. Economic contribution is an important factor that the ministry considers when determining the level and types of park, fish and wildlife recreational services and opportunities to provide.2 To optimize the economic contribution of outdoor recreation, the ministry is promoting participation in recreational opportunities; working with First Nations, governments and communities to develop parks and special tourism destinations; providing unique hunting and fishing opportunities to enhance regional tourism; and exploring electronic service delivery to improve timeliness of licensing, authorization and permitting processes for fish, wildlife and park recreation.
Performance Measures:Hunting and angling licences sold: The ministry is reporting the number of basic hunting and angling licences sold in a particular year. This measure reflects the actual number of hunters and anglers benefiting from these recreational opportunities in British Columbia. Park visitors: A measure of the economic contribution of parks is being provided through an estimate of the number of park visitors (measured as the number of recorded visits to provincial parks). Changes in the numbers of hunters, anglers and park visitors provide a reasonable indication of changes in the economic contribution resulting from their activities. However, changes in the number of participants will become a less accurate indicator of changes in the economic contribution of park, fish and wildlife recreation as the types of experiences provided become more varied. It is anticipated that the development of key parks and special tourism destinations and the 2010 Olympic and Paralympic Winter Games will offer new opportunities for participation in and enjoyment of outdoor recreation. Work may be undertaken to more directly estimate the economic contribution to the provincial economy.
Goal 4:Provide effective and efficient planning and support for ministry programs. The ministry provides corporate leadership and services for ministry programs. Support of government initiatives, fiscal responsibility and efficient client service are ministry priorities reflected by this goal. Core Business Areas:Executive and Support Services. Objective 1:Clear vision, leadership, direction and support for all ministry programs. The ministry strives to ensure that its resources are used to address high-priority issues in the most effective and efficient ways. Key strategies include: establishing strong strategic policy leadership that focuses on broad directions; undertaking strategic planning and providing leadership to staff that ensures a coordinated and integrated approach to ministry initiatives in all regions of the province; providing leadership in intergovernmental harmonization of regulatory requirements and streamlining of processes through work with the federal government, provinces and territories; eliminating, revising or developing new legislation as appropriate; and managing the compliance and enforcement operations of the ministry. Performance Measure:Regulatory reform: As part of its New Era commitments, the government pledged to reduce regulations by 33% overall by June 4, 2004. This was the initial step in reducing the economic burden of prescriptive regulations for industry and other stakeholders. To support this initiative, the ministry had a three-year plan that reduced its regulations by 38% as of June 4, 2004. The next phase of regulatory reform has been identified and related performance targets have been established to continue to monitor ministry progress toward regulatory reform.
Objective 2:Efficient program management, fiscal responsibility and client service. Managing programs efficiently, meeting fiscal targets and promoting client satisfaction enable the ministry to have resources available for more initiatives and to make greater progress in delivering its mandate. Key strategies include: implementing a comprehensive performance management framework, including effective monitoring, reporting and performance measurement; assessing risk in decision making;3 implementing a human resource strategy that acknowledges changing workforce requirements, fosters healthy and knowledgeable staff and supports achievement of business objectives; ensuring service requirements and fiscal targets are aligned; identifying methods to reduce the costs incurred by those who must meet environmental standards, reduce conflicts and eliminate service backlogs; and implementing an effective information system strategy.
Performance Measure:Employee performance and development plans: Achieving this objective requires ministry staff to focus on developing key performance and development goals that will enable them to contribute to accomplishing ministry objectives articulated in the Service Plan. A key initiative for ensuring that this occurs is a ministry requirement for all staff to have an Employee Performance and Development Plan (EPDP). This plan identifies what work an employee is accountable for and makes clear links to the ministry's Service Plan. As the EPDP initiative is being implemented, the ministry is using an output measure to indicate the percentage of staff with an EPDP.
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