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2004/05 – 2006/07 SERVICE PLAN
Environmental Assessment Office
Appendix 2. Supplementary Performance Information
Changes to Performance Measures (2003/04 to 2004/05)
| Goal/Objective |
2003/04 Performance Measure |
2004/05 Performance Measure |
Reason for Change |
| Goal 1 Objective 1 |
Participants' perceptions of a professional, expert, fair
and open review process. |
Proponents' level of satisfaction with the review process. |
• sample size limitations, cost and unclear survey
results.
• survey key client group to focus limited resources
and provide actionable results.
|
| Goal 1 Objective 1 |
Average annual government cost per project for environmental
assessment. |
Average annual EAO cost per project for environmental assessment. |
• EAO cost per project better reflects accountability
and the impact of reforms to EAO delivery.
|
| Goal 1 Objective 2 |
Participants' perceptions of efforts made to achieve a harmonized
intergovernmental review. |
Per cent of harmonized reviews that meet provincial timelines. |
• sample size limitations, cost and unclear survey
results.
• new measure better reflects the desired outcome
of efficient harmonization.
|
| Goal 2 Objective 2 |
Number of website visits per year. |
Timely posting of public and agency comments on the EAO's
Project Information Centre (ePIC). |
• data on website visits proved unreliable and unresponsive
to changes to website.
• new measure better reflects the desired outcome
of efficient communication.
|
| Goal 2 Objective 2 |
Participants' perceptions of accessibility of project review
information. |
|
• sample size limitations, cost and unclear survey
results.
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