Core Business Areas

The BC Public Service Agency has five core human resource (HR) businesses:

1. Governance and Strategy

2. Client Services

3. Pension, Employee Benefits and Corporate Programs

4. BC Leadership Centre

5. HR Executive and Support Services

1. Governance and Strategy

This core business is carried out by the Corporate HR Strategy and Planning Division and the Employee Relations Division.

Corporate HR Strategy and Planning

This division is responsible for government-wide human resource strategy and planning, including excluded compensation and classification, the design and development of corporate-wide HR programs and the development of contemporary legislation and policy. This area is also responsible for monitoring the effectiveness of the Public Service Agency and the overall health of the public service.

Employee Relations

Services delivered from a corporate-wide or "one employer" perspective by this division include: contract negotiation and administration; position exclusion negotiations; grievance processing; dispute resolution; workforce adjustment; and employee benefits program management.

2. Client Services

Client Services support the operational business needs of our client ministries, agencies and organizations across the province. Services are delivered on both a regional and centralized basis and are available to ministries through Service Level Agreements.

Regional Services include services such as consulting and advice on: recruitment and selection; compensation and classification; employee performance and development; HR reporting (including management information, illness and injury, etc.); disability case management; and occupational health and safety.

3. Pension, Employee Benefits and Corporate Programs

The Agency is responsible for disability program management and benefits administration, occupational health and safety administration and workers' compensation support.

4. BC Leadership Centre

The BC Leadership Centre provides or coordinates a wide range of human resource policies, programs and services.

The Centre is responsible for learning services and is responsible for the design, development, administration and delivery of corporate training programs and career development supports for all employees.

The Centre manages corporate human resource services for senior management levels in the areas of recruitment, succession planning, performance management and executive development. The BC Leadership Centre is also responsible for Leadership Forums and the Premiers' Awards.

The Centre is supported by expert advice from an advisory board appointed from both the public and private sectors.

5. HR Executive and Support Services

The deputy minister of the BC Public Service Agency has responsibility for ensuring the human resource requirements of the public service are aligned with current and future requirements of government. The deputy works with colleagues from all ministries to ensure the products and services provided by the Agency and Leadership Centre are meeting the on-going needs of government and positioning the staff and management of the public service to achieve excellence.

The deputy minister of the Agency also acts as the province's merit commissioner.

The Agency and Leadership Centre are supported by two groups:

• Corporate Services provides budget, financial, administrative, and infrastructure support to the Agency and Leadership Centre. A wide range of financial and administrative support services are also provided for clients' employee benefit programs.
• Communications is responsible for building awareness and understanding of Agency and Leadership Centre programs and services within the public service.