2003/04 – 2005/06 SERVICE PLAN Ministry of Sustainable Resource Management

F. Summary of Related Planning Processes

Information resource-management plan

The formation of the ministry by consolidating branches from nine different ministries with a common focus on resource-use planning and related information has created a large and central role for information management, particularly under Goal 2. The overall information-management vision of the ministry is to deliver integrated systems and land registries, for which costs are largely recovered in full (see strategies under Goal 2). In addition, the ministry will rely on the Chief Information Office for leadership in the areas of standards for electronic-service delivery, records management and privacy and protection.

Major information-management projects include:

• developing a resource-information warehouse and access infrastructure for resource managers;
• establishing a strategy to deliver access to land and resource information electronically;
• rationalizing and consolidating registry systems;
• rationalizing and integrating resource inventories;
• consolidating provincial base maps;
• implementing e-filing and e-signature for land titles

The ministry is committed to electronic service delivery and extending the enabling electronic service delivery infrastructure for land and resource applications. All new applications will be Web-based where feasible. In addition, the ministry will take advantage of shared corporate government infrastructure to address such issues as seven-day, 24-hour service delivery, security, Web-based payment and disparities in access to digital technologies.

Human resource management plan

The ministry’s Human Resource Management Plan (HRMP) is aligned to the ministry’s goal of Organizational Excellence and the government-wide Corporate Human Resources Plan. As a newly created ministry, MSRM recognized the need to focus on staff, align business and goals to the new organization and to involve staff as workforce adjustment and change occurred. The ministry’s 2002/03 to 2004/05 Service Plan began the task of focusing on staff through the identification of a specific goal related to human resources — Organizational Excellence. This goal in the service plan has been expanded and contains the key elements of the more detailed separate Human Resource Management Plan. The six key goals of the ministry’s HRMP are:

• proactive visionary leadership;
• performance focused workforce;
• learning and innovative organization;
• flexible and motivating work environment;
• transparency through the workforce adjustment process; and
• building the future organization of 2005/06.

Divisional human resource plans are also being developed guided by the ministry HRMP. Key deliverables of these plans will be:

• employee performance and development plans that enhance performance by linking staff activities to the divisional, corporate and government objectives, identifying individual staff development needs and providing a method of recognizing and celebrating goal or milestone achievements;
• development of future leaders by supporting staff as they participate in renewal and leadership activities and by identifying leadership and succession challenges resulting from three years of workforce adjustment; and
• enhanced clarity about who we are, what we do, and for whom we do it — as reflected in service level agreements, clear and easy access to our services, alignment of services with ministry and government priorities and positive results from client satisfaction surveys.