2003/04 – 2005/06 SERVICE PLAN Ministry of Management Services

Summary of Related Planning Processes

Information Resource Management Plan (IRMP) Summary

The Ministry of Management Services will undertake strategic investments that primarily provide both information management and information technology infrastructure and services to Government and the broader public sector.

Common Information Technology Services:

• Enhance integrated security environment (e.g., standards, VPN, BCeID, Application Security Model, and continued upgrades to anti-virus and firewall capabilities)
• Scale servers to meet greater processing requirements of new(er) applications and consolidate existing servers to achieve economies of scale

Corporate Accounting System:

• Continue with CAS enhancements (e.g., Fixed Assets module to aid Ministries in managing their fixed assets) and software upgrades (e.g., Oracle Financials Release 11i) to increase functionality, improve integration capabilities, streamline business processes, enhance service delivery, and improve access to information

Payroll Services:

• Payroll vision — includes numerous projects utilizing the PeopleSoft HRMS 8 product to streamline and web-enable payroll, leave, and time business processes. The payroll vision fully integrates Government's employee portal to provide both employee and manager self-service

Procurement and Supply Services:

• BC Bid — online solicitation, bidding, workflow management, and reporting system

Corporate & Information Programs:

• Integration of records management, data management, and FOIPP Act best practices in systems development life cycles
• Government Point of Service — Improved management of "cash counter" facilities throughout Government Agent offices and reduced data entry through integration of existing applications

Executive and Support Services:

• Continue to improve security management with an emphasis on security awareness training and protection of sensitive records and documents
• Develop an Information Management/Information Technology risk management plan based on the Enterprise-wide Risk Management methodology to mitigate disruption to critical Ministry operations

Human Resource Management Plans (HRMP)

The Ministry of Management Services' Human Resource Management Plan (People Strategy) is an integral part of the Service Plan and is critical for achieving the Ministry's vision:

Enable the transformation and continuous improvement of government services to respond to the everyday needs of the people of British Columbia for innovative, client-focused and cost-effective service

"The current People Strategy was developed following extensive consultations with Ministry employees. The strategies identified in the plan address a number of the challenges and opportunities confronting the Ministry, including: workforce adjustment, succession and retention planning; leadership skills and employee development; and innovation. In keeping with the Ministry's emphasis upon staff involvement and effective resource planning, additional work will be undertaken to ensure the People Strategy continues to reflect our human resource requirements as the Ministry evolves.