Goals, Objectives, Strategies and Results

To achieve its mandate of assisting people to move into sustainable employment and to provide assistance to those most in need, the ministry has developed five goals with supporting objectives and strategies. These goals demonstrate an approach that is comprehensive and multi-faceted.

Goal 1: Clients who are able to work become self-reliant through employment.

Objective

1: Clients actively seek work as a condition of eligibility.

2: Clients find employment through job placement services.

Strategies:

1. Pre-applicants are required to undertake a three-week self-directed work search as a condition of eligibility.

2. Clients with employment-related obligations are required to complete and comply with employment plans as a condition of eligibility.

3. Clients access performance-based job placement services.

4. Clients access performance-based skills training services.

Goal 2: Clients increase their independence through income assistance, employment and volunteer programs.

Objective:

1. Persons with disabilities who seek work find employment and persons with disabilities who seek to volunteer are placed in volunteer positions.

2: The self-reliance of persons with persistent multiple barriers to employment is improved.

Strategies:

1. Employment services and related supports are provided to persons with disabilities to enhance their self-reliance.

2. Clients with persistent multiple barriers to employment participate in programs that enhance their employability.

Goal 3: Clients receive supplementary assistance for health, transportation and emergency needs.

Objective

1: Ensure that only eligible individuals receive supplementary assistance.

Strategy:

1. Respond to requests for supplementary assistance from eligible clients.

Goal 4: Individuals have access to a fair and timely appeal process.

Objective

1: Decisions are made on appeals and parties notified within the statutory timelines.

Strategies:

1. The processing of appeals, including timeliness, is monitored and the rules of procedure are amended as required to maximize efficiency of the process.

2. Effective administrative support is provided to the hearing panels.

Goal 5: The ministry operates effectively, responsively and accountably.

Objective

1: Service delivery is streamlined and effective.

2: Reconsideration issues are efficiently resolved.

3: The ministry is a responsive and motivating employer.

Strategies:

1. Technology-based options for ministry operations are implemented.

2. Performance improvement initiatives are implemented.

3. Risks that could affect the ministry's ability to fulfill its goals are identified, evaluated and managed.

4. Meet regulatory requirements for reconsideration.

5. Employee performance, planning and development reviews support ministry goals and objectives, and career endeavours.

		Goal 1: Clients who are able to work become self-reliant through employment.

		Goal 2: Clients increase their independence through income assistance, employment and volunteer programs.

		Goal 3: Clients receive supplementary assistance for health, transportation and emergency needs.

		Goal 4: Individuals have access to a fair and timely appeal process.

		Goal 5: The ministry operates effectively, responsively and accountably.