Goals, Objectives, Strategies and Results — Continued

Goal 3: Clients receive supplementary assistance for health, transportation and emergency needs.

Core Business Area:

Supplementary Assistance.

The ministry provides a range of supplementary social services designed to meet emergency needs of clients and other British Columbians. These services include health assistance, emergency social services, bus passes, emergency shelters, travel assistance and user fees for continuing care and alcohol and drug facilities.

Objective 1:

Ensure that only eligible individuals receive supplementary assistance.

Strategy:

1. Respond to requests for supplementary assistance from eligible clients.

Measure 3.1 is a new measure, tracking the percentage of clients receiving a supplementary assistance service. A higher percentage for this measure indicates that the ministry is successfully focusing its resources on assisting those who are most in need. A baseline will be established in 2003/04.