| Core
Business |
2002/03–2004/05
Service Plan Performance Measures |
2003/04–2005/06
Service Plan Performance Measures |
| Services Delivered
by Partners |
Goal 1 – Performance
Measure #2d: Acute Care indicator: Rates of admission for
conditions that could be managed outside hospital (conditions
classified as "may not require hospitalization"). |
PS – PM
#1: Rates of admission for conditions that could be managed
outside hospital (conditions classified as "may not require
hospitalization"). |
| Goal 1 – Performance
Measure #10: 24 by 7 access to basic health services (primary
care) measured by NurseLine use. |
PS – PM
#2: NurseLine use rates. |
| Goal 1 – Performance
Measure #3b: HCC indicator: Alternative level of care days as
a percentage of total inpatient days. |
PS – PM
#3: Percentage of days spent by patients in hospitals after
the need for hospital care ended measured by alternative level
of care days (ALC days) as a percentage of total hospital inpatient
days. |
| Goal 1 – Performance
Measure #3a: HCC indicator: Percentage of home and community
care clients with high care needs living in their own home. |
PS – PM
#4: Percentage of clients with high care needs living in their
own home rather than in a facility. |
| Goal 1 – Performance
Measure #6: Waiting times for key services: Radiotherapy
and Chemotherapy. |
PS – PM
#5: Waiting times for key services: Radiotherapy and Chemotherapy. |
| — |
PS – PM
#6: Emergency Room Use performance measure TBD. |
| Goal 1 – Performance
Measure #2b: Acute Care indicator: 5-year survival rates
for lung, prostate, breast, colorectal cancer; relative survival
rates for heart attack (365 days after admission to hospital)
and stroke (180 days after admission). |
Reported in the B.C. Performance
Indicators Reporting Committee (PIRC) Report. |
| Goal 1 – Performance
Measure #2c: Acute Care indicator: Hospital re-admission
rates for heart attack, congestive heart failure, pneumonia,
and gastrointestinal hemorrhage. |
Reported in PIRC Report and
the Canadian Institute for Health Information (CIHI) Report. |
| Goal 1 – Performance
Measure #2a: Acute Care indicator: 30-day in-patient mortality
(death rates) for acute myocardial infarction (heart attack)
and stroke. |
Will be reported in PIRC Report
in 2-3 years when data becomes available. |
| Goal 1 – Performance
Measure #4a: Mental Health Indicator: Improved continuity of
care measured by the proportion of persons hospitalized for
a mental health diagnosis who receive community or physician
follow-up within 30 days of discharge. |
PS – PM
#7: Improved continuity of care measured by the proportion of
persons (aged 15 to 64) hospitalized for a mental health diagnosis
who receive community or physician follow-up within 30 days
of discharge. |
| Goal 1 – Performance
Measure #4bi: Mental Health Indicator: Improved availability
of community services measured by: Percentage of days spent
by mental health patients in hospitals after the need for hospital
care ended. |
PS – PM
#8: Improved availability of community services measured
by:
Percentage of days spent by mental health patients (aged 15
to 64) in hospitals after the need for hospital care ended. |
| Goal 1 – Performance
Measure #4bii: Mental Health Indicator: Percentage of mental
health clients receiving services in their own region. |
PS – PM
#9: Proportion of mental health services (community, physician
and acute care) received by mental health clients (aged 15 to
64) that are obtained in their own health authority. |
| Goal 1 – Performance
Measure #4biii: Mental Health Indicator: Proportion of mental
health clients accessing community services. |
This measure is redundant with
Performance Measure 7 and Performance Measure 9 and therefore
will be captured under those measures. |
| Goal 3 – Performance
Measure #3: Mental health services funding (including capital)
per capita. |
Performance measure not carried
forward because it was not an output or outcome measure and
is not necessarily indicative of improved mental health services. |
| — |
PS – PM
#10: Performance measure for the highest needs population
(the sickest) TBD. |
| Goal 3 – Performance
Measure #1: Cross program patient costs (e.g., diabetes). |
Performance measure not carried
forward because it was not an output or outcome measure and
is not necessarily indicative of improved health services. |
| Goal 1 – Performance
Measure #1: Rates of compliance with selected protocols
and standards (e.g., number of times per year patients received
blood glucose testing for diabetes). |
PS – PM
#11: Adherence to clinical best practices for managing chronic
diseases measured by use of evidence based quality benchmarks.
(For 03/04 will report on diabetes; other major chronic conditions
to be added in subsequent years). |
| — |
PS – PM
#12: Appropriate prescribing of and compliance with drugs
for one or more chronic conditions where drug therapy is key
(e.g., asthma). |
| — |
PS – PM
#13: Palliative care performance measure TBD. |
| Goal 2 – Performance
Measure #7: Improved health status for Aboriginal peoples
measured by infant mortality and life expectancy. |
PS – PM
#14: Improved health status for Aboriginal peoples measured
by infant mortality and life expectancy. |
| Goal 1 – Performance
Measure #1: Rates of compliance with selected protocols
and standards (e.g., number of times per year patients received
blood glucose testing for diabetes). |
PS – PM
#15: Patient use of self-management techniques measured
by use of evidence based quality benchmarks. For 03/04 will
report on % of patients with diabetes receiving at least 2 blood
glucose (HbA1c) tests during the year. |
Goal 2 – Performance
Measure #3: Immunization rates:
a) 2 year olds with up-to-date immunizations
b) b) Influenza vaccination, population age 65 and over. |
PS – PM
#16: Immunization rates.
a) 2 year olds with up-to-date immunizations.
b) Influenza vaccination, population age 65 and over. |
| Goal 1 – Performance
Measure #8: Administrative and support services expenditures
as a percentage of total expenditures, by health authority. |
PS – PM
#17: Administrative and support services expenditures by
health authorities. |
| Goal 3 – Performance
Measure #2: Regional financial status (health authorities
in a balanced budget position at year-end). |
PS – PM
#18: Health authorities in a balanced budget position over
the two-year period 2002/03 – 2003/04 and then are balanced
in each subsequent fiscal year. (This PM is repeated under Stewardship). |
| Goal 2 – Performance
Measure #1: Incidence of selected communicable diseases
(acute hepatitis B; cryptosporidiosis; E. coli 0157). |
Reported in PIRC Report and
Provincial Health Officer's (PHO) Report. |
| Goal 2 – Performance
Measure #2: Potential Years of Life Lost (PYLL) due to cancer,
cardiovascular disease and injuries. |
Reported in PHO and Vital Statistics
annual reports and related data in PIRC and CIHI Health Indictors
Reports. |
| Goal 2 – Performance
Measure #4: Utilization of screening programs for at risk
groups (screening mammography). |
Reported in PHO Report and
related data reported in Statistics Canada Health Indicators
Report. |
| Goal 2 – Performance
Measure #5: Smoking rates (measured every 2 years). |
Reported in Statistics Canada
Health Indicators Report and related data reported in PHO and
PIRC Reports. |
Goal 2 – Performance
Measure #6a: Rates of healthy behaviors and conditions:
a) Percentage of population age 12 and older physically active
enough to attain health benefits (measured every 2 years). |
Reported in Statistics Canada
Health Indicators Report and related data reported in PHO and
PIRC Reports. |
Goal 2 – Performance
Measure #6b: Rates of healthy behaviors and conditions:
b) Percentage of adults with a healthy body weight (measured
every 2 years). |
Reported in Statistics Canada
Health Indicators Report and related data reported in PHO and
PIRC Reports. |
| Goal 1 – Performance
Measure #7: Regional variation in access to selected services. |
Reported in CIHI Health Indicators
Report. |
| Goal 1 – Performance
Measure #5: Appropriate use of blood products for clinical
purposes measured by utilization of Intravenous/Immune Globulin
Blood Products. |
Data monitored by Canadian
Blood Services. |
| Services Delivered
by Ministry |
— |
PS – PM
#19: Ambulance service response rates. |
| Moved from MOHP Plan. |
PS – PM
#20: Percentage of the population adequately insured for
eligible prescription drug costs. |
| — |
PS – PM
#21: Turnaround times for MSP/Pharmacare (beneficiary) services
to the public. |
| Stewardship
& Corporate Management (Stewardship) |
— |
MOHS – PM
#1: Partners' ratings of clarity and timeliness of direction
and usefulness in guiding service delivery. |
| — |
MOHS – PM
#2: Commitments articulated in the 2003 Accord met. |
| — |
MOHS – PM
#3: Strategic clinical practice guidelines in priority areas
developed and implemented. |
| — |
MOHS – PM
#4: Clients' and partners' ratings of data availability
and usefulness in supporting planning and service delivery. |
| — |
MOHS – PM
#5: Percentage of regulatory requirements reduced. |
| — |
MOHS – PM
#6: Number of policies eliminated from policy manuals. |
| — |
MOHS – PM
#7: HA compliance with the performance agreement. |
| Goal 3 – Performance
Measure #2: Regional financial status (health authorities
in a balanced budget position at year-end) |
MOHS – PM
#8: Health authorities are in a balanced budget position
over the two year period 2002/03 – 2003/04 and
then are balanced in each subsequent fiscal year. |
| — |
MOHS – PM
#9: Overall health system financial status (actual expenditures
compared to budgeted expenditures at year end). |
| — |
MOHS – PM
#10: Pharmacare programs and policies reviewed for congruence
with quality patient outcomes, program sustainability and transparency. |
| Goal 1 – Performance
Measure #9: Public satisfaction rates |
Moved to MOHP Service Plan
— see MOHP Performance Measure #11. |
| Stewardship & Corporate
Management (Corporate Management) |
— |
MOHS – PM
#11: Percentage of employees who indicated comprehension
of vision, mission, and goals of the organization, and their
role in assisting in achieving these goals. (Annual Employee
Survey). |
| |
— |
MOHS – PM
#12: Percent of divisions with integrated service (business)
plans and HR plans. |
