| Core
Business |
2002/03–2004/05
Service Plan Strategies |
2003/04–2005/06
Service Plan Strategies |
| Services Delivered by Partners |
| |
Goal 1 –
Strategy 7: Reallocate resources and develop policy to support
innovative community, home care and palliative care services
as alternatives to institutional care. |
Priority Strategy 1: Hospital
Admissions Prevention through Increased Community Care Options:
Prevent unnecessary hospitalizations by providing patients with
better access to family physicians, specialists and other providers
and services in the community. |
| Priority Strategy 2: Post-Acute (hospital
care) Alternatives: Provide appropriate community health
support to enable timely discharge of patients from hospital
once the need for acute medical care has ended. |
| Priority Strategy 3: Effective Management
of Acute Care Services in Hospitals: Plan for and manage
the demand on emergency health services and surgical and procedural
services. |
| Goal 1 – Strategy 8: Provide
5,000 new home and community care placements |
Priority Strategy 4: Alternatives to
Institutional Care: Help elderly and disabled individuals
avoid institutionalization and remain as independent as possible
in their own homes and communities by increasing the range of
supportive housing environments and community care options,
reserving residential institutions for patients with the most
complex care needs. |
| Goal 1 – Strategy 13: Implement
an integrated health information system to facilitate better
patient care across program |
Priority Strategy 5: Build
the Foundation for Integrated Care Networks:
a. Connect physicians and other health care professionals
to diagnostic services, to hospitals, and to each other. |
| Goal 3 – Strategy 5: Implement
an information technology plan that incorporates shared, standardized
business systems across region |
| Goal 1 – Strategy 5: Modernize
mental health care through the implementation of the Mental
Health Plan |
Priority Strategy 5: Build
the Foundation for Integrated Care Networks:
b. Provide a continuum of services in each health authority
for mental health patients that better integrates primary, secondary,
community and tertiary mental health care and is integrated
with the larger care networks. |
| Goal 2 – Strategy 4: Support
initiatives to improve the health status of people with mental
illnesses |
| Goal 1 – Strategy 6: Implement
an annual mental health services report card |
| — |
Priority Strategy 6: Better Care for
People with Extensive Care Needs: Provide integrated care
and targeted services for patients who have extensive health
care needs to more effectively manage their contact with healthcare
services. |
| Goal 1 – Strategy 4: Introduce
strategies to improve the care of people with chronic health
conditions |
Priority Strategy 7: Better
Care for People with Chronic Conditions: Increase the emphasis
on the effective management of chronic diseases (e.g., diabetes)
to prevent or slow disease progression. |
| Goal 2 – Strategy 1: Deliver
effective strategies to prevent or delay onset of selected illnesses
and injuries |
| — |
Priority Strategy 8: Better Care for
the Dying: Expand palliative care services to provide dying
people with greater choice and access to services to ease the
passage of death. |
| Goal 2 – Strategy 5: Support
initiatives to improve Aboriginal health through the formalized
participation of Aboriginal people in the planning and delivery
of health care |
Priority Strategy 9: Improve the Health
Status of Aboriginal Peoples: Support initiatives to improve
Aboriginal health through the formalized participation of Aboriginal
people in the planning and delivery of health care. |
| Goal 2 – Strategy 2: Promote
behaviors that decrease people's risk of preventable illness |
Priority Strategy 10: Enhancing
Self-care and Self-Management: Support individuals' self-management
efforts to help healthy people stay healthy and allow people
with chronic conditions to better manage their condition. |
| Goal 1 – Strategy 14: Increase
access to information to help patients and their families understand
and manage their health through the self-care project, the NurseLine
and other patient self-care approaches |
| Goal 3 – Strategy 1: Reduce
the incidence of preventable conditions through targeted prevention
programs based on a business case |
Priority Strategy 11: Protection from
Disease or Injury: Protect public health by implementing
core public health prevention and protection programs (e.g.,
food and water safety programs, immunization programs, falls). |
| Goal 1 – Strategy 3: Introduce
strategies to improve access to basic health services (primary
care — repeated under services by ministry) |
Priority Strategy 12: Service Quality
Enhancement for Rural and Smaller Communities: Consolidate
services where necessary to ensure there is a critical mass
of expertise to deliver services safely, cost-effectively and
at a high quality. |
| — |
Priority Strategy 13: Managing within
Budget Allocation: Manage the delivery of services within
budget. |
| Services Delivered
by Ministry |
| |
Goal 3 – Strategy 10: Review the provision of ambulance services |
Priority Strategy 14: Better
Integrate the BC Ambulance Service within the Overall Health
Services System: Review the ambulance service to ensure
it is governed, managed and delivered by the most appropriate
means and most appropriate providers to meet the needs of British Columbians. |
| — |
Priority Strategy 15: Improve
Registration Services to the Public: Review the MSP and
Pharmacare registration criteria and processes to ensure they
provide appropriate and timely services to British Columbians
and are managed and delivered by the most appropriate and efficient
means. |
| Stewardship
& Corporate Management |
| Stewardship |
Goal 1 – Strategy 1: Work with health authorities and providers to implement
and audit health service standards |
MOHS Strategy 1: Translate
government's direction into measurable expectations that will
guide operational management and delivery of health services,
while allowing partners the flexibility to operate services
to meet those expectations. |
| — |
MOHS Strategy 2: Align
health care funding with BC's strategic priorities, while ensuring
health care commitments made with other governments are met. |
| Goal 3 – Strategy 2: Introduce more modern and cost-effective strategies for
patient care to reduce complications and unnecessary health
services |
MOHS Strategy 3: Facilitate
the delivery of health services by partners through the development
and use of best practice guidelines and protocols. |
| — |
MOHS Strategy 4: Make
data accessible, with due attention to quality, security and
privacy protection, to support improved planning of patient
care and clinical decision making by partners (e.g., Electronic
Health Record; CDM registries; inter-provincial/national data
collection standards and registries). |
| — |
MOHS Strategy 5: Eliminate
conflicting or unnecessary policies and regulations in policy
manuals to ensure policy direction is clear and consistent. |
| — |
MOHS Strategy 6: Align
incentives to facilitate the achievement of expectations (e.g.,
incentives to retain and recruit rural/remote physicians). |
| — |
MOHS Strategy 7: Ensure
contract negotiations support strategic priorities and do not
serve as a barrier to change. |
| Goal 3 – Strategy 8:
Implement a definitive accountability strategy that includes:
clear expectations for performance, performance contracts for
health authorities, routine reporting and monitoring, comprehensive
assessment using agreed upon performance indicators and opportunities
for support and assistance for performance improvement. |
MOHS Strategy 8: Develop
an effective monitoring and evaluation framework for services
provided by health authorities and other system partners (e.g.,
health professions). |
| Goal 3 – Strategy 13: Manage within the three-year funding target |
MOHS Strategy 9: Monitor
financial status to ensure overall health system costs stay
within budget. |
| — |
MOHS Strategy 10: Improve
the quality and timeliness of reporting by the health authorities. |
| Goal 3 – Strategy 9: With the Ministry of Health Planning, develop and implement
efficiency mechanisms for the Medical Services Plan, Pharmacare,
laboratory services, ambulance and regional programs. |
MOHS Strategy 11: Undertake
value for money reviews of the following: A review of scopes
of practice; a review of laboratory services; a review of the
Medical Services Commission; and streamlining and improving
business practices in Pharmacare. |
| Corporate Management |
— |
MOHS Strategy 12: Implement
Human Resource Management Plan for the Ministries of Health.
(see Section F in this service plan) |
| — |
MOHS Strategy 13: Embed
sound business practices and a business management culture within
the Ministries of Health. |
