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Performance Reporting
Goal 2: Provide accountability mechanisms for ensuring that all mandated strategic business initiatives are successfully delivered with agreed upon business results
Discussion
When this goal was developed, the Ministry of Management Services was given the responsibility to ensure that a number of key projects were successfully completed, including the Portal. To fulfill this mandate, the Ministry established the RMO in February 2003. By employing a disciplined project management approach, the RMO ensures coordination of significant e-government initiatives.
The ministry now includes the work of the RMO within the broader goal of "Effective electronic service transformation", along with the ASD Project Secretariat's role and the development of the e-BC Strategy by the CIO. |
Core Business Area: Results Management Office
Objectives:
1. Ensure successful delivery and results management of mandated strategic initiatives
- Create a team of contract negotiators, project management and other specialists
- Implement an RMO to ensure that business initiatives are supported by performance measurement and program management specialists
2. Support ministries in realizing their Core Review commitments are enabled by IM/IT/ASD
- Deliver a change management program to assist ministries in implementing IT-enabled projects to derive sustainable value
- Provide coaching and project management to ministries for definition and implementation of their service delivery strategies
| Performance Measure Targets |
2003/04 Actual |
| Establishment of an RMO by April 2003, including methodologies and performance measurement tools |
Target met |
| Specialized project teams in place by July 2003 |
Target met |
| Identification and launch of five key strategic service transformation initiatives, with project charters, implementation plans, and project teams in place |
Target met. The five key initiatives are:
1. The Enterprise Portal
2. The Employee Portal
3. Ministry of Human Resources Content Migration
4. BC Assessment
5. Sustainable Resource Management Land Information Gateway
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Discussion
The milestone performance measures demonstrate the progress made in establishing and implementing the RMO, a new office with a unique mandate. As the RMO moves forward with these and other service transformation initiatives, outcome based performance measures will be developed.
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