Core Business Areas

The BC Public Service Agency has six core business areas.

1. Business Transformation

The Business Transformation core business facilitates transformative change within the human resource function in order to continue to enhance client satisfaction, improve efficiency, reduce costs and increase innovation.

2. Client Services

The Client Services core business provides a full range of day-to-day human resource consulting and related human resource services and programs delivered on a regional basis to assist clients in meeting their business goals. This core business also provides for the delivery of the Disability Management and Occupational Safety programs.

3. Talent Management

The Talent Management core business provides for leadership and services in the areas of workforce and succession planning, hiring and deployment, employee development and integration and incentives for recruitment into the public service. In addition, this core business provides for the services of the Leadership Centre, which exists to recruit, deploy and develop senior leaders across the public service. This core business also provides a suite of learning services and employee rewards and recognition.

4. Employee Relations

The Employee Relations core business delivers a full range of labour relations and workforce adjustment services including negotiation and administration of collective agreements, labour relations advice and dispute resolution.

5. Compensation, Benefits and Policy

The Compensation, Benefits and Policy core business provides services in compensation, health, benefits, terms and conditions of employment for excluded staff, related policy and program development for these business lines, and the Agency's policy coordination and legislation. This core business also provides for the management of the Community Services Fund, a public service-wide annual drive for and disbursement of charitable donations.

6. Executive and Support Services

The Executive and Support Services core business provides for the executive direction of the BC Public Service Agency, administrative support services policy and program development, communications, strategic planning, performance management and provides support to independent offices. Other administrative services — including financial, human resources, information systems, facilities management and freedom of information and protection of privacy, planning and performance management — are provided by the Ministry of Finance.

Overviews of Human Resource Plan and
Information Resource Management Plan

Human Resource Plan Overview

The BC Public Service Agency Human Resource Plan overview is available on the Agency website at: http://www.bcpublicservice.ca/reports/hrmp/.

Information Resource Management Overview

The BC Public Service Agency Information Resource Management Plan overview is available on the Agency website at: http://www.bcpublicservice.ca/reports/irmp/.

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