Appendix C: British Columbia/Canada Revenue Agency Work Plan Summary

The Ministry of Small Business and Revenue represents British Columbia in its relationship with the Canada Revenue Agency (CRA) with respect to the taxation statutes CRA administers on behalf of the province. Working with the ministry, CRA identifies and collects personal and corporate income taxes that help support the provision of vital provincial programs such as health care, education and transportation.

The ministry is currently working with CRA to identify opportunities to further develop and strengthen our ongoing partnership and collaborative initiatives with respect to tax administration to ensure that all revenue due to the province is identified and received by the province. This work is supported by a detailed British Columbia Work Plan developed jointly by the ministry and CRA. The work plan identifies both ongoing and one-time initiatives, accountabilities and, where appropriate, timelines and performance measures. A high level summary of key work plan objectives includes:

• A variety of initiatives to ensure the province receives an accurate allocation of the identified tax liability.
• The development of a comprehensive Service Management Framework and associated Service Level Agreements. This work will more accurately reflect British Columbia's ongoing relationship with CRA, support the effective delivery of British Columbia's income taxation programs and will include performance measures to determine CRA's accountability for delivery of these programs.
• Continued collaboration between the ministry and CRA to identify and implement solutions to various administrative, reporting, data management and information sharing issues to support enhanced administration of British Columbia's taxation programs.
• Establishing a process to ensure provincial tax administration priorities and issues are included in the strategic planning process.
• Continued collaborative efforts to address non-compliance with tax obligations to promote fairness and equity by leveling the playing field for the individuals and businesses that are meeting their financial obligations voluntarily.
• Improving customer service by providing simplified, streamlined audit processes through increased concurrent federal and provincial audit activities.