Vision, Mission and Values

The ministry's vision is to be the centre of excellence for revenue and debt collection in government.

Mission

The ministry's mission is to provide fair, efficient and equitable revenue and debt collection that supports public services to meet the needs of British Columbians.

Values

The ministry is responsible for collecting the revenue, taxes and debt that pay for important government programs such as education, health care and social services. To fulfill this responsibility, the ministry depends on the strengths, skills and commitment of its employees, operating in a supportive and innovative learning environment. The ministry's values and philosophy guide the realization of ministry goals, and the organization and its employees in conducting the business of the ministry. These values are reflected in the ministry's Taxpayer Fairness and Service Code. The Code formalizes the ministry's commitment to partnerships, high quality service, streamlining and simplifying its business processes and improving the way the ministry interacts with customers.