2005/06-2007/08 Service Plan -- Ministry of Management Services

To be a leader in connecting citizens, communities and businesses with government services and a valued partner in the delivery of innovative services to the public sector.

Mission

Champion the transformation of government service delivery to respond to the everyday needs of citizens, businesses and the public sector.

Values and Culture

The Ministry plays a leadership role in transforming service delivery to British Columbians. Fulfilling this role depends on a committed and skilled work force operating in a customer-focused, innovative and results-oriented culture. Our values guide us in attaining our goals and are reflected in our objectives and performance measures.

Customer-Focused	Services anticipate and respond to the needs of our customers and clients.
Results-Oriented	Performance is measured to ensure cost-effective business outcomes and value-added results.
Innovative	Leading-edge, creative and integrated approaches are implemented.
Collaborative	Clients and stakeholders are actively engaged in value-added solutions.
Work As A Team	Staff work together to achieve results and maximize resources. Individuals and teams that achieve results and demonstrate creativity and calculated risk-taking are recognized.
Respectful	Individuals are treated with fairness, dignity and respect.
Transparent	Actions and communications are open and transparent.