Goals, Objectives, Strategies, Performance Measures and Targets — Continued

Goal 2: Provide accountability mechanisms for ensuring that all mandated strategic business initiatives are successfully delivered with agreed upon business results.

Objectives	Delivery Strategies
1. Ensure successful delivery and results management of mandated strategic initiatives	• Create a team of contract negotiators, project management and other specialists • Implement a Results Management Office to ensure that business initiatives are supported by performance measurement and program management specialists
2. Support Ministries in realizing their Core Review commitments are enabled by Information Management/ Information Technology/Alternative Service Delivery	• Deliver a change management program to assist ministries in implementing IT-enabled projects to derive sustainable value • Provide coaching and project management to Ministries for definition and implementation of their service delivery strategies

Key Performance Measures:

• Specialized project teams in place by July 2003
• Establishment of a Results Management Office by April 2003, including methodologies and performance measurement tools
• Identification and launch of five key strategic service transformation initiatives, with project charters, implementation plans, and project teams in place

Supporting Core Business Area: Results Management Office (RMO)