
•	Printer-friendly version (PDF)
•	Accountability Statement
•	Strategic Context
•	Planning Context
•	Vision, Mission and Principles
•	Goals, Core Business Areas, Objectives, Strategies and Measures
•	Links to Government Strategic Plan
•	Administrative Justice Review Project
•	Resource Summary
•	Appendix A: Human Resources Management Plan
•	Appendix B: Ministry of Human Resources IRMP


•	Ministry of Human Resources Home
•	Budget 2003 Home

2003/04 – 2005/06 SERVICE PLAN
Ministry of Human Resources

Vision, Mission and Principles

Vision

The Ministry of Human Resources envisions a province in which those British Columbians in need are assisted to achieve their social and economic potential.

Mission

The Ministry of Human Resources provides services that move people towards sustainable employment and assist individuals and families in need.

Principles

In carrying out its mission, the Ministry of Human Resources is guided by the following principles:

personal responsibility
active participation
innovative partnerships
citizen confidence
fairness and transparency
clear outcomes
accountability for results

Highlights of Changes from the Previous Service Plan

The current goals reflect the vision, mission and principles of the ministry. The six current goals are listed below and compared to the ministry’s goals in the previous service plan. Although there are important similarities, the current goals are more precise.

Goals in Previous Service Plan	Current Goals
BC Employment and Assistance clients achieve independence through sustained employment.	BC Employment and Assistance clients achieve independence through sustained employment.
BC Employment and Assistance services support self-reliance.	BC Employment and Assistance services support self-reliance. BC Employment and Assistance services provide continuous assistance to those clients most in need.
BC Employment and Assistance clients’ basic health needs are met.	BC Employment and Assistance services provide supplementary assistance for eligible clients.
The Ministry is an accountable organization.	The Ministry is a responsive and motivating employer. The Ministry operates effectively, openly and accountably.

The five core business areas set out in the previous plan have also been expanded to include a sixth area, the Employment and Assistance Appeal Tribunal. This reflects the ministry’s commitment to a regionally-based tribunal appeal system.

The performance measures described in the previous plan have been reviewed and reduced in number, with a focus on tracking and reporting on a core set of indicators. This has allowed the ministry to ensure that its performance is being assessed along important dimensions and through the use of a key set of indicators. These dimensions include: client results, financial results, productivity and efficiency, and organizational health.