ANNUAL SERVICE PLAN REPORTS 2004/05
Office of the Premier
Report on Performance
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Report on Results
Goal 1
Government is focused on its core responsibilities and commitments.
Core Business Areas
Executive and Support Services, Crown Agencies Secretariat (CAS), and Board Resourcing and Development Office (BRDO).
Objective 1
New Era
Commitments are fulfilled by 2005/06.
Key Strategies 1
Strategies used to achieve this objective included:
- Deputy Minister performance-based pay and Ministers' salary holdbacks were linked to the successful implementation of their
New Era commitments.
- Clarity around the lead roles for achieving New Era commitments was ensured and progress was monitored.
Performance Measures
|
2003/04
Actual
|
2004/05
Target
|
2004/05
Actual
|
Implementation of
New Era commitments
|
95 per cent fulfilled or ongoing.
|
100 per cent fulfilled or ongoing.
|
Achieved: 194 of 201 commitments fulfilled or ongoing.
|
Performance plans detail
New Era
accountabilities
|
100 per cent.
|
100 per cent.
|
Achieved
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Objective 2
Government resources are focused on core roles and responsibilities.
Key Strategies
Strategies used to achieve this objective included:
- Government structures were aligned with the strategic direction of government, including Government Caucus Committees,
Cabinet, and Deputy Minister Committees.
- All ministry service plans and budgets were reviewed by Government Caucus Committees to ensure alignment with government
priorities.
- Deputy Ministers' performance-based pay and Ministers' salary holdback were linked to the achievement of their budget.
- All ministry service plans reflected the mandated shifts arising from the Core Services Review.
- The implementation of the Core Services Review outcomes for all government agencies was completed.
- The wind-up of discontinued Crown agencies was completed.
Performance Measures
|
2003/04 Actual
|
2004/05 Target
|
2004/05 Actual
|
Ministry budgets aligned with government's strategic priorities
|
100 per cent.
|
100 per cent.
|
Achieved.
|
Government meets its budget targets
|
Each ministry operated within its assigned budgets, other than for a number of corporate priorities such as the significant
disaster response costs, accelerating Olympic commitments and various unforeseen items which were funded through Supplementary
Estimates and the contingencies vote.
|
Each ministry operates within its assigned budget.
|
Achieved.
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Implementation of new ministry mandates to focus resources on priority areas
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70 per cent implemented.
|
90 per cent implemented.
|
Achieved.
|
Implementation of Crown corporations and Agency, Board and Commissions (ABC) Core Services Review shifts
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100 per cent of Crown corporations and ABC core reviews completed; 75 per cent of shifts implemented.
|
100 per cent of Crown corporations and ABC core review shifts implemented.
|
100 per cent implemented.
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Appointments eliminated to 480 ABCs (decrease of 65.8 per cent).
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Eliminate appointments to 50 per cent of ABCs from base of 730.
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Achieved in 2003/04.
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Goal 2
Strategic leadership of government focusing on results.
Core Business Areas
Executive and Support Services, Crown Agencies Secretariat, Intergovernmental Relations Secretariat.
Objective 1
Lead by example through high standards of accountability.
Key Strategies
Strategies to achieve this objective included:
- Participation by all ministries in the development of the Government's Strategic Plan.
- The tabling of Government's Strategic Plan in February of each year.
- Participation by all ministries towards achieving benchmarks set by the Progress Board.
Performance Measures
|
2003/04
Actual
|
2004/05
Target
|
2004/05
Actual
|
Government produces overarching three-year rolling Strategic Plan
|
Strategic Plan updated with performance targets established for 80 per cent of objectives.
|
Strategic Plan updated with performance targets established for 90 per cent of objectives.
|
Completed and ongoing.
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External measurement of government's performance
|
Progress toward 2010 benchmarks tracked by Progress Board and publicly reported annually.
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Progress toward 2010 benchmarks tracked by Progress Board and publicly reported annually.
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Completed and ongoing.
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Objective 2
Planning and performance measurement become an integral part of government.
Key Strategies
Strategies to achieve this objective included:
- Supporting the development of ministry Service Plans.
- The Crown Agencies Secretariat worked with Crown corporations to strengthen their knowledge of service planning and the
development of service plan reports.
- Participation of the ministries in the development of Government's Strategic Plan.
- Tabling the Government's Strategic Plan in the Legislature in February of each year.
- Performance reporting was required of all government agencies.
- Ministries were required to identify and implement high priority cross-ministry services and programs.
Performance Measures
|
2003/04
Actual
|
2004/05
Target
|
2004/05
Actual
|
Ministries produce three-year rolling service plans
|
All ministry service plans were updated and tabled in the Legislature before start of the fiscal year.
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All ministry service plans are updated and tabled in the Legislature before start of fiscal year.
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Completed and ongoing.
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All major Crown corporations produce service plans
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100 per cent.
|
100 per cent.
|
Completed and ongoing.
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Ministries and Crown corporations report annually on progress against measurable targets
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100 per cent.
|
100 per cent.
|
Completed and ongoing.
|
Cabinet Committees, Government Caucus Committees and Deputy Minister Committees review public policy for alignment with government's
strategic priorities
|
100 per cent of public policy recommendations are aligned with government's Strategic Plan and ministry Service Plans.
|
100 per cent of public policy recommendations are aligned with government's Strategic Plan and ministry Service Plans.
|
Completed and ongoing.
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Leadership for cross-ministry initiatives
|
Leadership provided for four priority cross-ministry initiatives.
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50 per cent of cross-ministry initiatives are in implementation stage.
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Achieved.
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Objective 3
Advance British Columbia's interests at the federal, provincial and international levels.
Key Strategies
Strategies to achieve this objective included:
- Coordinating federal/provincial and international issues to ensure focus on priority issues.
- Implementation of the Pacific Northwest neighbouring states strategy, Asia-Pacific action plan and other regional approaches.
- The level of federal investment in British Columbia was increased by working with federal ministers.
Performance Measure
|
2003/04
Actual
|
2004/05
Target
|
2004/05
Actual
|
Implement strategies to achieve government's inter-governmental priorities
|
Secured federal funding support for British Columbia's most significant priorities.
|
Progress on British Columbia's priorities to reflect in outcomes of key intergovernmental discussions.
Strategies updated and implemented. |
Achieved: Secured federal funding support for British Columbia's most significant priorities including:
- future investments in the Asia-Pacific Gateway Infrastructure;
- the fight against the Mountain Pine Beetle;
- Canada Line, and the RAV rapid transit project;
- endowment to the Asia-Pacific Foundation of Canada.
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Goal 3
Government communicates its policies and priorities to the public in an open and transparent manner.
Core Business Areas
Executive and Support Services, Crown Agencies Secretariat, and Public Affairs Bureau.
Objective 1
Effective communication of government's strategic priorities to the public in a consistent and informative manner.
Key Strategies
Strategies to achieve this objective included:
- Government's Strategic Plan and ministry and Crown corporation service plans were published on the government's website.
- Government's, ministry and Crown corporation annual reports were published on the government's website.
- Government's communications structures were aligned to ensure co-ordination between Ministers' Offices and their ministries.
- Information was communicated to the public through a variety of sources (MLAs, media, support materials, public events
and forums, public policy studies and reports and fact-based advertising) as appropriate.
Performance Measures
|
2003/04
Actual
|
2004/05
Target
|
2004/05
Actual
|
Open Cabinet meetings held monthly
|
7 open cabinet meetings were televised and webcast.
|
Monthly open cabinet meetings are televised and webcast.
|
Achieved: 6 open cabinet meetings televised and webcast.
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Service Plans are published on the government website
|
100 per cent.
|
100 per cent.
|
Achieved.
|
Annual Reports are published on the government website
|
100 per cent.
|
100 per cent.
|
Achieved.
|
Provide timely responses to the media from appropriate ministries
|
Media responses provided 24 hours per day, seven days per week.
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Media responses provided 24 hours per day, seven days per week.
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Achieved.
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Goal 4
Effective, efficient and transparent corporate services are provided to government and the public.
Core Business Areas
Executive and Support Services, Crown Agencies Secretariat, Board Resourcing and Development Office.
Objective 1
Efficient, effective Cabinet operations and decision-making.
Key strategies
Strategies to achieve this objective included:
- Ensuring the appropriate administrative support for the operations and decision-making processes of Cabinet and related
committees.
- A pilot to enable Cabinet and related committees to receive meeting materials through a secure intranet website was initiated.
Performance Measure
|
2003/04
Actual
|
2004/05
Target
|
2004/05
Actual
|
Quality standards for Cabinet and Committee material
|
100 per cent of user survey standards were implemented.
|
Standards maintained.
|
Achieved.
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Objective 2
Ministries, Crown Corporations and agencies, boards and commissions are publicly accountable to taxpayers both in the delivery
of their programs and services and in fiscal management.
Key Strategies
Strategies to achieve this objective included:
- Ensuring the effective oversight of the system of Crown agencies in British Columbia.
- Providing input on cross-Crown agency policy issues.
- The delivery of workshops on performance measurement for Crown corporations.
- The delivery of Quarterly Chief Executive Officer forums for all Crown corporations to promote best practices.
Performance Measures
|
2003/04
Actual
|
2004/05
Target
|
2004/05
Actual
|
Accountability framework for major Crown corporations
|
Shareholders' letters outlining accountability framework in place for major Crown corporations.
|
Update and publish Shareholders' letters of expectation to major and mid-sized Crown agencies.
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Achieved.
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Governance framework in place for mid-sized Crown agencies and major Crown corporations
|
All major Crown corporations have contemporary governance frameworks in place.
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Contemporary governance framework in place for major and mid-size Crown agencies.
|
Achieved.
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Objective 3
Crown Corporations, Agencies, Boards and Commissions have highly skilled leadership to enable good decision-making and improved
service delivery.
Key Strategies
Strategies to achieve this objective included:
- The timely recruitment for appointments of Directors to Crown corporations, agencies, boards and commissions.
- Development and implementation of policies that ensure all appointments to Crown corporations, agencies, boards and commissions
are based on merit.
- Development and implementation of corporate governance guidelines.
Performance Measures
|
2003/04
Actual
|
2004/05
Target
|
2004/05
Actual
|
Timely recruitment of individuals for all agencies, boards and commissions
|
77 per cent of regular appointments processed 30 days before expiry date.
|
80 per cent of regular appointments are processed 30 days before expiry date.
|
Achieved.
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Recruitment of individuals with appropriate skills for all agencies, boards and commissions
|
98 per cent of appointments follow Board Resourcing and Development Office (BRDO) guidelines.
|
90 per cent of appointments follow BRDO guidelines.
|
Achieved.
|
Board governance practices for Crown corporations and agencies
|
Corporate governance and tribunal governance guidelines have been developed and adopted.
|
100 per cent of Crown corporations have governance guidelines in operation; 30 per cent operate at standards that equal or
exceed governance guidelines.
|
Achieved: governance guidelines in place. 100 per cent have Service Plans, Annual reports published.
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