Performance Reporting

Overview of Ministry Goals

The ministry's work reflects larger government priorities, and supports most strongly the overall government goal for "a strong and vibrant provincial economy" through the accomplishment of its own established goals and vision.

The ministry works toward achieving a fully integrated transportation system that advances economic and social growth, and moves goods and people within British Columbia and to markets beyond. Meeting the following goals will help to achieve this vision.

Goal 1: B.C. is provided with a safe and reliable highway system.

British Columbia's economic health depends on safe and reliable highway transportation for trade, tourism and personal mobility. All highways require ongoing rehabilitation and maintenance to keep them open, safe and reliable. Regular attention to maintenance adds many years to the life of a highway, making the taxpayers' investment in transportation go further.

Goal 2: Key transportation infrastructure is improved to drive economic growth and trade.

By ensuring that transportation in British Columbia is efficient, the ministry contributes to economic development and community growth. New or expanded facilities can unlock economic opportunities. Strategic highway improvements keep trade flowing smoothly. Congestion-free routes and reliable access to gateways keep the cost of shipping goods minimized.

An integrated transportation system, made up of diverse transportation modes, supports B.C.'s economy by allowing shippers to use the most cost-effective way of moving goods at each stage of travel.

Goal 3: Improved competitiveness for B.C.'s transportation industries.

Modern industries control costs by minimizing the amount of goods in inventory and delivering them "just in time" when needed. Efficient intermodal transfer points are essential to holding down costs and remaining competitive in world markets.

Healthy air, marine and rail industries are also vital to our province's economy. Reducing unnecessary regulatory burden and red tape builds a strong competitive environment for these industries and all the businesses that rely on them.

Goal 4: Achieve excellence in customer service and be recognized as a good employer.

The way the ministry conducts its everyday business directly affects stakeholders and highway users. Ministry employees are committed to ensuring that customers are satisfied, and continually strive to improve.

The ministry provides its employees with the best possible working environment, the right tools to succeed, and the respect and freedom needed to excel. In this way, the Ministry of Transportation will continue to be known for the high quality of its people and their results.

Report on Results

The following section outlines the ministry's goals and the core businesses that support them. It also outlines the objectives, key strategies and performance measures used to work towards these goals.

The ministry assesses its performance using results-based performance targets and measures. These measures illustrate how much success the ministry has had in achieving its goals and objectives, as well as the ministry's effectiveness and levels of service delivery. Ministry staff will continue to monitor and refine performance measures in order to give an accurate picture of the ministry's performance.

This report retains all the goals of the 2003/04 service plan, against which we are reporting, and most of its objectives and performance measures. Any changes have been noted.

		Goal 1: B.C. is provided with a safe and reliable highway system.

		Goal 2: Key transportation infrastructure is improved to drive economic growth and trade.

		Goal 3: Improved competitiveness for B.C.'s transportation industries.

		Goal 4: Achieve excellence in customer service and be recognized as a good employer.