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2003/04 Annual Service Plan Report
Office of the Premier
Report on Results
Goal 1
To focus the government on its core responsibilities and commitments.
Core Business Area: Executive and Support Services
Objective 1
Government fulfils its New Era commitments
| Performance Measures |
2003/04
Target |
2003/04
Actual |
| Implementation of New Era commitments |
65 per cent implemented |
Achieved: 95 per cent implemented. |
| Performance plans detail New Era accountabilities |
100 per cent of Minister and Deputy Minister performance plans detail New Era accountabilities |
Completed and ongoing. |
Objective 2
Government focuses its resources on core roles and responsibilities
| Performance Measures |
2003/04
Target
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2003/04
Actual |
| Ministry budgets aligned with government's strategic priorities |
100 per cent reviewed by GCCs for alignment and priorities |
Completed and ongoing. |
| Government meets its budget targets |
Each ministry operates within its budget |
Achieved: All ministries operated within their budgets, other than for a number of corporate priorities such as the significant disaster response costs, accelerating Olympic commitments and various unforeseen items which were funded through Supplementary Estimates and the contingencies vote. |
| Implementation of new ministry mandates (known as Core Services Review) to focus resources on priority areas |
66 per cent of shifts implemented |
Achieved: 70 per cent implementation. |
| Implementation of Crown corporations and ABC Core Services Review shifts |
90 per cent of Crown corporations and ABC core reviews completed |
Achieved: 100 per cent of Crown corporations and ABC core reviews completed; 75 per cent of shifts implemented. |
| Eliminate appointments to 40 per cent of ABCs from base of 730 |
Achieved: Appointments eliminated to 480 ABCs (decrease of 65.8 per cent). |
Goal 2
To provide strategic leadership of government that focuses on results.
Core Business Area: Executive and Support Services
Objective 1
Lead by example through high standards of accountability
| Performance Measures |
2003/04
Target |
2003/04 Actual |
| Government produces overarching three-year rolling Strategic Plan |
Strategic Plan updated, with performance targets established for 80 per cent of objectives |
Completed and ongoing. |
| External measurement of government's performance |
Progress toward 2010 benchmarks set and tracked by Progress Board and publicly reported annually |
Completed and ongoing. |
Objective 2
Make planning and performance measurement an integral part of government
| Performance Measures |
2003/04
Target |
2003/04
Actual |
| Ministries produce three-year rolling Service Plans |
All ministry Service Plans updated and tabled in Legislature before start of fiscal year |
Completed and ongoing. |
| All major Crown corporations produce Service Plans |
100 per cent of major Crown corporations' Service Plans reviewed by the Standing Legislative Committee on Crowns |
Achieved: 100 per cent of major Crown corporations' Service Plans were available for review by the Select Standing Committee on Crown Corporations. |
| Ministries and Crown corporations report annually on progress; reports are analyzed by the Legislature (ministries) and Standing Committee (major Crowns) |
Government, all ministries and Crown corporations produce annual reports that measure progress against targets |
Completed and ongoing. |
| Cabinet committees, GCCs and Deputy committees review public policy for alignment with government's strategic priorities |
100 per cent of public policy recommendations aligned with government's Strategic Plan and ministry Service Plans |
Completed and ongoing. |
| Leadership for cross-ministry initiatives |
Target four high priority cross-ministry initiatives |
Achieved: Leadership provided for four high priority cross-ministry initiatives:
Public Service Renewal
Federal Agenda
Strategic framework for environment and land use
Development and implementation of government's Strategic Plan.
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Objective 3
Ensure B.C.'s interests are advanced at the federal, provincial and international levels
| Performance Measure |
2003/04
Target |
2003/04
Actual |
| Implement strategies to achieve government's intergovernmental priorities |
Strategies developed that focus on British Columbia's most significant priorities |
Achieved: Secured federal funding support for British Columbia's most significant priorities, including:
• Increased health care funding from federal government
• 2010 Olympic Bid
• Softwood Worker and Community Assistance.
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Goal 3
To ensure government's policies and priorities are communicated to the public in an open and transparent manner.
Core Business Area: Executive and Support Services / Crown Agencies Secretariat / Public Affairs Bureau
Objective 1
Effective communication of government's strategic priorities to the public in a consistent and informative manner
| Performance Measures |
2003/04
Target |
2003/04
Actual |
| Open Cabinet meetings held monthly |
Monthly Cabinet meetings are televised and webcast |
Achieved: 7 Open Cabinet meetings were televised and webcast. |
| Service Plans on government website |
100 per cent of Ministry and major Crown corporations' Service Plans on website |
Completed and ongoing. |
| Annual reports published on website |
100 per cent of ministry and major Crown corporations' Annual Reports on website |
Completed and ongoing. |
| Provide timely responses to the media from appropriate ministries |
Media responses provided 24 hours per day, seven days per week |
Completed and ongoing. |
Goal 4
To provide effective, efficient and transparent corporate services to government and the public.
Core Business Area: Executive and Support Services
Objective 1
Efficient, effective Cabinet operations and decision-making
| Performance Measure |
2003/04
Target |
2003/04
Actual |
| Quality standards for Cabinet and committee material |
Implement user survey and adjust process accordingly |
Achieved: 100 per cent of user survey standards implemented.
Will be adjusted as required.
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Objective 2
Ensure ministries, Crown corporations, and agencies, boards and commissions are publicly accountable to taxpayers — in the delivery of their programs and services, and in fiscal management
Core Business Area: Crown Agencies Secretariat
| Performance Measures |
2003/04
Target |
2003/04 Actual |
| Accountability framework for major Crown corporations |
Shareholders' letters outlining accountability framework in place for major Crowns |
Completed. |
| Governance framework for major Crown corporations |
All major Crown corporations have contemporary governance frameworks in place |
Completed. |
Objective 3
Crown agencies, boards and commissions have highly-skilled leadership to enable good decision-making and improved service delivery.
Core Business Area: Crown Agencies Secretariat — Board Resourcing and Development Office.
| Performance Measures |
2003/04
Target |
2003/04
Actual |
| Recruitment of individuals for all agencies, boards and commissions |
70 per cent of regular appointments processed 30 days before effective date |
Achieved: 77 per cent of regular appointments processed 30 days before effective date. |
| Recruitment of individuals with appropriate skills for all agencies, boards and commissions |
80 per cent of appointments follow Board Resourcing and Development Office (BRDO) guidelines |
Achieved: 98 per cent of appointments follow Board Resourcing and Development Office (BRDO) guidelines. |
| Board governance practices for Crown corporations and agencies |
Corporate governance and tribunal governance guidelines have been developed and adopted |
Achieved: BRDO has published written appointment guidelines for Crown corporations, agencies and tribunals.
BRDO has drafted and is in the process of consulting on corporate governance disclosure guidelines. Finalization of guidelines delayed pending publication by the Organisation for Economic Co-operation and Development of the international Corporate Governance Guidelines in May 2004. BRDO's disclosure guidelines are expected to be finalized and published in 04/05.
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