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2003/04 Annual Service Plan Report
Ministry of Attorney General and
Minister Responsible for Treaty Negotiations
Appendix A: Additional Performance Measures and Results
Appendix A contains supplementary performance measures from the 2003/04 Service Plan. These measures were not considered key measures since they did not focus on the most critical aspects of performance. They support and complement the key measures and represent a combination of inputs, throughputs, outputs, other operational processes, and workloads.
The supplementary measures are arranged by core business areas and are accompanied by explanatory text, but not at the same level of detail as has been done in the main body of this report for the key measures.
Court Services
Objective for supplementary measures 1-3: |
Support operation of three levels of court in processing cases in a timely, efficient manner. |
Supplementary Performance Measure 1: |
|
2002/03 Actual |
2003/04 Projection |
2003/04
Actual |
Number of hours for criminal sittings at all levels of court |
105,835 |
104,900 |
101,454
Projected Decline Confirmed
|
Context:
The number of sitting hours for criminal courts is generally accepted as a measure of court activity. This number is projected and then verified at year end. The number of sitting hours relates to supporting the operation of three levels of court and processing cases in a timely and efficient manner. The measure informs the objective for this business area and ministry goal 1.
Number of hours for criminal sittings may have declined due to the temporarily reduced number of available Provincial Court judges. The sitting resource capacity declined for several reasons including: retirements, illness and part-time status. As well, a reduction in Supreme Court criminal sittings contributed to reduced sitting hours for all criminal courts.
The data source for this measure is JUSTIN, a highly reliable, integrated case-tracking system used throughout the province. The data are a by-product of operational case processing performed daily at every courthouse. Actual results are compiled by electronic extraction from an operational database.
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Supplementary Performance Measure 2: |
|
2002/03 Actual |
2003/04 Projection |
2003/04
Actual |
Number of hours for civil and family sittings at all levels of court |
75,108 |
72,500 |
73,337
Projected Decline Confirmed
|
Context:
Sitting hours are generally accepted as a measure of court activity. This number is projected and then verified at year end. Reasonably consistent numbers of hours for civil and family sittings indicate a continuation of similar levels of accessibility. The measure informs both the objective for this business area and ministry goal 1.
The 2003/04 projection predicted a small decline in the number of hours for civil and family sittings at all levels of court.
For civil cases, data are manually extracted at each court location. Times are reported on court lists and compiled onto statistical summaries at each location. Data from individual locations are entered into a provincial database.
Manual data are susceptible to error, and periodic reviews must be conducted to verify data consistency. Commencing in 2004/05, an integrated case-tracking system for civil cases will eliminate manual data extraction.
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Supplementary Performance Measure 3: |
|
2002/03 Actual |
2003/04 Projection |
2003/04
Actual |
Number of criminal cases concluded at all levels of court |
125,545 |
124,000 |
109,295
Projected Decline Greater than Estimated
|
Context:
The number of criminal cases concluded is a high-level measure of court activity and output. This measure informs ministry goals 1 and 2 and the business area objective. Actual volume of criminal cases concluded can vary year to year as a result of the number and type of cases and the amount of judicial time assigned among criminal, family or other civil matters.
Several factors contributed to fewer criminal cases entering court in 2003/04. Provincial Court youth cases are significantly down in number. Reforms implemented within the new federal Youth Criminal Justice Act may be a factor. Adult criminal cases also continued to decrease in both Supreme and Provincial Courts. Supreme Court adult criminal volumes decreased by 50 per cent because applications for extensions of time to dispute Violation Tickets are no longer heard in Supreme Court. These applications are now in the form of affidavit information that is considered by Provincial Court Judicial Justices of the Peace.
The number of criminal cases concluded has been used in conjunction with two other measures — new criminal cases and age of pending cases — to assess whether backlog and case delay is increasing or decreasing.
The data source for this measure is JUSTIN, a highly reliable, integrated case-tracking system used throughout the province. The data are a by-product of operational case processing performed daily at every courthouse. Actual results are compiled by electronic extraction from an operational database.
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Legal Services
Objective for supplementary
measure 1: |
Reduce the province's exposure to civil liability, and control liability costs to government. |
Supplementary
Performance
Measure 1: |
|
2002/03 Actual |
2003/04 Target |
2003/04 Actual |
Number of government ministries and agencies participating in legal risk management program |
Not available |
Baseline data to be established |
Project delayed due to other priorities
Target Delayed
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Context:
Although the project was delayed during 2003/04, discussions with the Ministry of Finance did continue regarding risk pooling initiatives that could be integrated with the project. The initiative and this measure are still significant, and work will resume in fiscal 2004/05. Legal risk management is an important component of the objective to control liability costs to government. |
Objective for supplementary
measure 2: |
Deliver legal services that meet clients' changing needs at competitive rates. |
Supplementary
Performance
Measure 2: |
|
2002/03 Actual |
2003/04 Target |
2003/04 Actual |
Blended average hourly cost of internal and external services |
$110 per hour |
To be developed |
$118 |
Context:
This measure quantifies the cost of delivering civil legal services to government and helps define the cost-effectiveness of the delivery model. It is a tracking mechanism and is used to assess overall service delivery performance and assist in calculating cost-recovery estimates. Along with other analyses, it can also be used in establishing future targets.
The data are compiled through financial reports and the Legal Files System reports on hours. The latter is a time-tracking system. Data from both sources are reviewed monthly for accuracy and reliability, and the average hourly cost is calculated annually.
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Prosecution Services
Objective for supplementary proxy measure 1: |
Timely conduct of prosecutions |
Supplementary Proxy
Performance
Measure 1: |
|
2002/03 Actual |
2003/04 Target |
2003/04 Actual |
Median time to disposition from receipt of the Report to Crown counsel (RCC) |
Not calculated |
135 days |
135 days
Target Met
|
Context:
This measure is similar to Prosecution Services' other proxy measures on median time to disposition, but it has an earlier starting point. This measure tracks time to disposition from the point at which Crown counsel receive an initial report from police. |
Justice Services
Objective for supplementary measures 1-4: |
Encourage greater public use of out-of-court dispute resolution options within the civil/family justice system. |
Supplementary
Performance
Measure 1: |
|
2002/03 Actual |
2003/04 Target |
2003/04
Actual |
Number of locations offering mandatory referral to family justice counsellors |
6 |
3
Reduction in number of locations was in response to a cost/benefit analysis
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3
Target
Met
|
Context:
This process was evaluated and found to be successful in diverting cases from the courts. The measure indicates the number of sites in the province where this program is offered.
This program is provided with federal funding assistance, but in 2003, it was not clear whether that funding would continue. By reducing the number of locations, the ministry was able to sustain a highly effective process and continue diverting cases from court. The ministry continues to monitor the program to ensure it is delivered effectively and efficiently.
The number of sites with mandatory referral to family justice counsellors is articulated in the Provincial Court (Family) Rules.
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Supplementary
Performance
Measure 2: |
|
2002/03 Actual |
2003/04
Target |
2003/04
Actual |
Number of court registries offering the Court Mediation Program (CMP) option |
4 |
5 |
5
Target
Met
|
Context:
This measure shows that this out-of-court dispute resolution process was made available at an additional registry (Victoria) in 2003/04. Greater availability encourages greater use of mediation services (objective for this business area). |
Supplementary
Performance
Measure 3: |
|
2002/03 Actual |
2003/04
Target |
2003/04
Actual |
Mean rate of satisfaction with Facilitated Planning Meeting (FPM) process (1 = very dissatisfied; 7 = very satisfied) |
Not available |
≥6.2 |
Information not collected in 2003/04
Pilot Discontinued
|
Context:
This measure was associated with a pilot project. The ministry is no longer collecting this information. |
Supplementary
Performance
Measure 4: |
|
2002/03 Actual |
2003/04
Target |
2003/04
Actual |
Cost of collecting family maintenance per dollar received |
$.10 |
$.12 |
$.10
Target Surpassed
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Context:
This efficiency measure shows how much the ministry spends to collect each dollar of family maintenance payments. The measure has been used for 12 fiscal years, and results have ranged from a high of $.18 in 92/93 to the current low of $.10. The measure is used to determine effectiveness and efficiency. It also serves as a base from which to calculate annual funding for the program.
The measure is obtained by comparing the total maintenance paid through the program against the total contracted expenses of administering the program. Data are provided through application-generated data and funding allocations.
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Executive and Support Services
Objective for supplementary measures 1, 2: |
Move justice reform initiatives forward by ensuring timely management and delivery of key ministry components for each initiative. |
Supplementary
Performance Measure 1: |
|
2002/03 Actual |
2003/04 Target |
2003/04
Actual |
Election Act reforms enacted |
Election Statutes Amendment Act in force October 2002 |
Legislation drafted |
Miscellaneous amendments drafted and introduced
Target
Met
|
Context:
Bill 66 introduced an amendment to the Election Act that would remove the prohibition on prisoners serving sentences longer than two years from voting in provincial elections.
Bill 99 introduced an amendment to the Election Act that would remove the requirement to conduct a general enumeration in 2004, a full year before the general election in May 2005. The last general enumeration, conducted in 1999, cost $4 million and added only 28,690 names to the voters list.
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Supplementary
Performance Measure 2: |
|
2002/03 Actual |
2003/04 Target |
2003/04
Actual |
Private law reforms developed and enacted |
Framework for reinvigorating the process was completed |
Legislative amendments introduced |
Royal assent given for two acts
Target
Met
|
Context:
The Court Jurisdiction and Proceedings Transfer Act revises and clarifies the rules judges use to decide if they have jurisdiction in matters before them. It also gives superior courts the means for transferring litigation to a more appropriate forum inside or outside of Canada.
The Enforcement of Canadian Judgments and Decrees Act makes it easier to enforce decisions of Canadian courts outside British Columbia by allowing those orders to be registered in the Supreme Court of British Columbia.
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Treaty Negotiations Office
Supplementary
Performance Measure 1: |
|
2002/03 Actual |
2003/04 Target |
2003/04
Actual |
Number of consultation meetings held with local governments and stakeholders on key issues |
95 |
50 |
100
Target
Surpassed
|
Objective: Build public support for negotiations and agreements by strengthening linkages among communities, providing information and raising awareness.
Context:
As part of a government program to reinvigorate, and build public support for, the treaty process, British Columbia began a new course of strategic consultations and meetings. This included focusing resources on meetings in communities where agreements seemed possible. The 2003/04 actual indicates a greater demand for consultation which was driven by the unprecedented progress made at treaty tables during that year.
Data source is meeting records and can be cross-referenced with records from other agencies such as municipalities and stakeholder organizations.
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Supplementary
Performance Measure 2: |
|
2002/03 Actual |
2003/04 Target |
2003/04
Actual |
Percentage of Treaty Negotiations Office obligations arising from agreements that meet established timelines |
New Measure; Not Applicable |
100% |
100%
Target
Met
|
Objective: Implement obligations arising from treaty settlements and other negotiated agreements.
Context:
This measure informs the implementation function in the Treaty Negotiations Office. Once agreements are negotiated, the office is responsible for ensuring that 1) obligations arising from treaty settlements and other agreements are met within established timelines and 2) line agencies are supported in meeting their obligations.
The measure demonstrates achievement in the implementation of treaties, and particularly for the Nisga'a Final Agreement Adjustment Project.
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Supplementary
Performance Measure 3: |
|
2002/03 Actual |
2003/04 Target (Projection) |
2003/04
Actual |
Incidence of rights or title litigation |
12 |
110% of base data |
720% of base
data, or 86
Target
Affected
by Court
Decision
|
Objective: Support government's major economic priorities.
To help achieve this objective, the Treaty Negotiations Office implements proactive strategies to address First Nations disputes.
Context:
In 2003 there was an unusually high number of Protective Writs filed by First Nations, based on the assumption that certain provincial statutory limitation periods would expire within six years of the Supreme Court of Canada decision in Delgamuukw v. British Columbia. Therefore many First Nations believed that they needed to file a writ by December 10, 2003, in order to protect themselves from a defence by the Crown that limitation periods had expired. The province has been served 12 of these Protective Writs and is aware of another 66 unserved writs. If Protective Writs are excluded from the calculations, the incidence of rights or title litigation would be 10, or about 85 per cent of the base data.
The projection of 110 per cent of base data is still valid and can reasonably be expected to normalize in subsequent years. A drop in the actual result could indicate success in implementing proactive strategies to address First Nations disputes.
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Supplementary
Performance Measure 4: |
|
2002/03 Actual |
2003/04 Target (Projection) |
2003/04
Actual |
Incidence of direct action/blockades |
17 |
100% of base data |
55% of base
data, or 9
Target/
Projection
Surpassed
|
Objective: Support government's major economic priorities.
To help achieve this objective, the Treaty Negotiations Office implements proactive strategies to address First Nations disputes.
Context:
The variance (45 per cent less than the estimate for 2003/04) represents a substantial decrease in the incidence of direct action/blockades. The cause of this variance is not known at present, but the incidence has been in decline for the past two years. The actual number of blockades in 2001/02 was 38 and subsequent years yielded annual declines of 40 per cent or more. The decrease could be due to the Treaty Negotiations Office's strategy of implementing proactive strategies to address First Nations disputes, but this cannot be confirmed.
The 2003/04 target (projection) was considered realistic in light of the pace of change following the 2002 Referendum on Treaty Principles. The ministry will use these actual results to evaluate future targets (projections) for this measure.
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Supplementary
Performance Measure 5: |
|
2002/03 Actual |
2003/04 Target (Projection) |
2003/04 Actual |
Number of First Nations citizens engaged in training opportunities |
Not available |
Not available |
Measure Dropped |
Context:
This measure is no longer in use due to unavailable data. As a related measure, the office has provided a grant to the Institute of Public Administration of Canada (IPAC) and is partnering with B.C. Statistics to have IPAC develop a database of First Nations' labour force participation in British Columbia. This work will be done during 2004/05 in cooperation with Statistics Canada. It will include background tables and performance indicators for the labour market. Results are expected to be available in 2005/06. |
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