Agency Overview and Core Business Areas

In 2003, the BC Public Service Agency was established to provide government-wide consolidated services for human resource management. The Agency supports its clients (government ministries/agencies, etc.) in achieving their human resource needs and improving overall effectiveness of the public service through human resource governance and a variety of human resource services, products and programs. A glossary of commonly used terminology throughout the Plan is provided in the Appendix. The Agency has six core business areas which contribute to developing an innovative and responsive public service whose employees are motivated and supported to reach their highest potential. Budgets and FTEs that have been dedicated to the core business areas are outlined in the Resource Summary.

1. Leadership and Development

The Leadership and Learning Centre core business is a suite of organization development activities and programs focused on achieving excellence in public service. The Centre has responsibility to design and deliver corporate training programs and to support executive recruitment and development.

2. Employee Relations

The Employee Relations core business delivers a full range of labour relations and workforce adjustment services including negotiation and administration of collective agreements, labour relations advice and dispute resolution.

3. Compensation

The Compensation core business provides management and administration of job classification and compensation plans and provides advisory services related to the terms and conditions of employment for excluded employees.

4. Client Services

The Client Services core business provides a full range of day-to-day human resource consulting and related human resource services and programs delivered on a regional basis to assist clients in meeting their business goals.

5. Employee Benefits

The Employee Benefits core business is the development, administration and payment of public service employer benefit plans such as workers compensation, long-term disability, employee and family assistance, occupational health and safety and other programs.

6. Executive and Support Services

The Executive and Support Services core business consists of the Deputy Minister's Office, Corporate Services, Policy and Research, and E-Business and Business Transformation divisions. Key programs and services in this business area focus on effective and efficient planning that assists core business areas in achieving their goals and objectives.