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Appendix 2. Supplementary Performance Information —
Continued
Goal 1: Maximize voluntary compliance.
| Status |
Measure |
2002/03 Actual |
2003/04 Target |
2004/05 Target |
Rationale |
| Discontinued |
E-services strategic plan and supporting policies developed
by June 30, 2003. |
N/A |
Concluded |
N/A |
Concluded until outcomes of RMP can be identified. |
| Discontinued |
Deploy e-services strategic plan. |
N/A |
% of plan deployed |
N/A |
Overlap with the Ministry's RMP, which will impact direction
and nature of electronic service delivery for Ministry. New
measures will be developed as part of the Ministry's 2005/06
updates. |
| Discontinued |
Number of visitors to websites. |
500,000 |
340,000 |
N/A |
No real evidence to link measure to goal. |
| Discontinued |
Percentage of receipts for tax, accounts receivable
and non-tax overdue accounts receivable made electronically. |
28% |
31% |
N/A |
Did not include electronic payments received through financial
institutions which do not require the Ministry to process
physical payments (cash, cheques or drafts). |
| New |
Percentage of client initiated electronic payments received
by Ministry. |
N/A |
N/A |
63% |
New measure counts all electronic payments including electronic
payments from debtors and bill payments for Medical Service
Plan premiums. |
| New |
Percentage of Ministry revenue received without enforcement
action. |
N/A |
N/A |
97.8% |
An indicator of voluntary compliance by British Columbians
and businesses. |
| Same |
Percentage of on-time tax payments. |
85% |
85% |
85% |
An indicator of voluntary compliance by British Columbians
and businesses. |
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