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2004/05 – 2006/07 SERVICE PLAN
Ministry of Community, Aboriginal and
Women's Services
Appendix 2. Summary of Related Planning Processes
Human Resource Management Plan (Summary)
The Ministry is building on the corporate direction provided by
the BC Public Service Agency by creating strategies that support
the achievement of the following six goals:
- Effective people;
- Proactive and visionary leadership;
- Performance focused workplace;
- Learning and innovative organization;
- Flexible and motivating environment; and
- Progressive employer-employee relations.
In order for the Ministry to successfully deliver its service plans,
the employees in place must have the collective capability to do
five things:
- Prepare policy responses for emerging public issues;
- Mediate disputes between key stakeholders at municipal, provincial,
territorial and federal levels;
- Deliver Ministry programs and achieve defined outcomes through
arms-length service providers;
- Enhance third parties' capacity to achieve desired outcomes
through their own efforts; and
- Negotiate the access and use of fiscal, human and information
resources to achieve Ministry goals.
Major Projects
| Description |
Target |
Output/Outcome |
| Employee Performance and Development Plans |
50% |
Employees have identified the competencies necessary to
be successful and have the development plans to acquire or
enhance those competencies
The work of individual employees is clearly aligned with
the Ministry's corporate objectives
|
| Implement a Strategy for Enhancing Leadership |
May 2004 |
Employees place a high value on leadership, openly discuss
ideas on how to improve leadership, and feel empowered to
demonstrate leadership within every job function within the
Ministry |
| Identify and incorporate competencies for policy analysts
into recruitment and development plans |
July 2004 |
The Ministry's policy development capability will be maintained
or enhanced |
| Create and communicate a Workforce Plan |
November 2004 |
Pools of talent are identified and employees given the opportunity
to promote their candidacy for emerging opportunities in the
Ministry |
Information Resource Management Plan
Strategic Direction
The Information Services Branch is supporting the Ministry in achieving
the following corporate objectives:
Moving third-party service delivery to results based management
including:
- Performance based funding;
- Stronger contract administration;
- Streamlined administrative processes; and
- Electronic collection and delivery of information and services.
To achieve these objectives, the branch will use the following
strategies:
- Web-enabled service delivery;
- Fiscal restraint in operating and capital requirements;
- Common information technology; and
- Information accountability.
Major Projects for 2004/05
| Description |
Target |
Output/Outcome |
| Child Care Operating Funds |
April 2004 |
More effective and efficient funding process for licensed
child care providers through digital documents, workflow,
performance monitoring and an improved link to Corporate Accounting
System |
| Child Care Subsidy Claims |
March 2005 |
Electronic claims processing will lead to a reduction in
errors and more effective claim processing |
| Aboriginal, Multicultural and Immigration Programs Contract
Management and Information System |
October 2004 |
Electronic production of agreements and payments with non-profit
service providers and preparation for output based payment
and performance reporting |
| Contract Management and Information System for the Transition
House Program |
April 2005 |
Contract process more efficient and able to move to output
based payment and performance reporting |
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