Budget 2003 -- Government of British Columbia.
   

Objectives, Strategies, Performance Measures and TargetsContinued

Core Business: Stewardship and Corporate Management

Stewardship (continued)

Goals:
1. High Quality Patient Care
2. Improved Health and Wellness for British Columbians
3. A Sustainable, Affordable Health Care System
Obj. 1: Direction
Government’s strategic direction is clearly defined and communicated and guides service delivery.
Obj. 2: Support
Supports are in place to facilitate the achievement of strategic priorities, and barriers to change have been removed.
Obj. 3: Monitoring, Evaluation & Course Correction
Delivered services meet public needs and are sustainable.

MOHP Strategy 11: Monitor and report publicly on the health of the British Columbia population.

MOHP Strategy 12: Monitor and forecast the economic impact of disease and demographic trends.

MOHP Strategy 13: Monitor and report on patient health service experience and public satisfaction.

Performance Measures:

MOHP — PM#9 (Relates to Strategy 11): Report annually on population health status or a significant health issue.

Target 02/03: Annual report produced (topic: Aboriginal health and well-being).

Target 03/04: Annual report produced (topic: air quality).

Target 04/05: Annual report produced (topic: to be determined).

Target 05/06: Annual report produced (topic: to be determined).

MOHP — PM#10 (Relates to Strategy 11): Monitoring with respect to the provincial health officer's recommendations (HIV, drinking water, Aboriginal health, air quality).

Target 02/03: Action taken on HIV reporting recommendation.

Target 03/04: Action taken on 6 priority recommendations with respect to drinking water quality.

Target 04/05: Action taken on recommendations to improve Aboriginal health.

Target 05/06: Action taken on additional recommendations in forthcoming reports.

MOHP — PM#11 (Relates to Strategy 13): Public and patient satisfaction rates.*

Target 02/03: Maintain 45-50% public satisfaction rate and complete development of mechanisms for measuring patient satisfaction.

Target 03/04: Maintain 45-50% public satisfaction rate and achieve 70% patient satisfaction rate.

Target 04/05: Maintain 45-50% public satisfaction rate and 70% patient satisfaction rate.

Target 05/06: Maintain 45-50% public satisfaction rate and 70% patient satisfaction rate.

(*Targets will be adjusted against benchmarks established by survey instruments currently under development by MOHP and at the national level. National benchmarks for sector specific patient satisfaction levels will be established in 2003/04.)

 

 
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