MINISTRY OF MANAGEMENT SERVICES

The mission of the Ministry of Management Services is to ensure business results by driving fundamental change and technology enablement across the British Columbia public service through the use of leading practices and creative service delivery models.

MINISTRY SUMMARY

($000)

Estimates
2002/03¹

Estimates
2003/04

VOTED APPROPRIATIONS

Vote 31 — Ministry Operations

46,094 

38,218 

Vote 32 — Public Service Employee Relations Commission

9,491 

8,461 

OPERATING EXPENSE

55,585 

46,679 

PREPAID CAPITAL ADVANCES²

— 

— 

CAPITAL EXPENDITURES³

57,922 

58,665 

LOANS, INVESTMENTS AND OTHER REQUIREMENTS⁴

— 

— 

REVENUE COLLECTED FOR, AND TRANSFERRED TO, OTHER ENTITIES⁵

— 

— 

FULLTIME EQUIVALENT (FTE) EMPLOYMENT⁶

2,202 

2,049 

NOTES

¹    For comparative purposes only, figures shown for 2002/03 operating expense, capital expenditures, and FTEs have been restated to be consistent with the presentation of the 2003/04 Estimates.  Schedule A presents a detailed reconciliation.

²    Details of prepaid capital advances are presented in Schedule C.

³    Details of capital expenditures are presented in Schedule D.

⁴    Details of loans, investments and other requirements are presented in Schedule E.

⁵    Details of revenue collected for, and transferred to, other entities is presented in Schedule F.

⁶    Details of FTEs are presented in Schedule G.

CORE BUSINESS SUMMARY

$000

2002/03

OPERATING EXPENSE

Net

Gross

External
Recoveries

Net

Core Business

Governance and Integration

4,589 

4,389 

— 

4,389 

Results Management Office

1 

201 

(200)

1 

Service and Channel Integration

29,139 

31,587 

(3,929)

27,658 

BC Shared Services Agency

7,940 

54,537 

(49,327)

5,210 

Public Service Appeal Board

219 

— 

— 

— 

Executive and Support Services

4,206 

960 

— 

960 

HR Governance and Strategy

6,301 

6,301 

— 

6,301 

HR Client Services

1,258 

1,258 

— 

1,258 

Pension, Employee Benefits and Corporate Programs

1 

21,971 

(21,970)

1 

HR Executive and Support Services

1,931 

901 

— 

901 

TOTAL OPERATING EXPENSE

55,585 

122,105 

(75,426)

46,679 

CAPITAL EXPENDITURES

Net

Disbursements

Receipts

Net

Core Business

Governance and Integration

30 

30 

— 

30 

Results Management Office

100 

100 

— 

100 

Service and Channel Integration

1,296 

1,546 

— 

1,546 

BC Shared Services Agency

55,876 

52,801 

— 

52,801 

Executive and Support Services

6 

21 

— 

21 

HR Governance and Strategy

8 

8 

— 

8 

Pension, Employee Benefits and Corporate Programs

304 

304 

— 

304 

HR Executive and Support Services

302 

3,855 

— 

3,855 

TOTAL CAPITAL EXPENDITURES

57,922 

58,665 

— 

58,665 

OPERATING EXPENSE BY CORE BUSINESS

$000

Estimates
2002/03

Estimates
2003/04

VOTE 31 - MINISTRY OPERATIONS

This vote provides for ministry programs and operations described in the voted appropriations under the following six core businesses:  Governance and Integration, Results Management Office, Service and Channel Integration, BC Shared Services Agency, Public Service Appeal Board, and Executive and Support Services.

GOVERNANCE AND INTEGRATION

Voted Appropriations

Telecommunications

2,303 

2,303 

Chief Information Office Operations

2,286 

2,086 

4,589 

4,389 

Voted Appropriations Description: This sub-vote provides for the Chief Information Office Operations; governance and leadership of the provincial government's information and information technology (IT) resources including the development of strategies, policies, standards, architectures and electronic service delivery directions for government; and strategies to enable the local and federal governments, as well as businesses and citizens of British Columbia to engage with the provincial government electronically.  This sub-vote also provides for the development of policies and programs to support telecommunications initiatives.  Transfers are provided to support federal-provincial initiatives and telecommunications activities.

RESULTS MANAGEMENT OFFICE

Voted Appropriation

E-Government Initiatives

1 

1 

Voted Appropriation Description: This sub-vote provides for the costs related to certain e-government, critical business and other initiatives.  Costs are fully recovered from ministries, special offices, Crown agencies and external organizations.

SERVICE AND CHANNEL INTEGRATION

Voted Appropriations

Government Agents

21,110 

21,110 

Corporate and Information Programs

8,029 

6,548 

29,139 

27,658 

Voted Appropriations Description: This sub-vote provides for the operation of Government Agent offices throughout the province, including the integrated delivery of programs, services and information on behalf of ministries, agencies, the private sector and other governments.  This sub-vote also provides consolidated corporate and information programs that support cross government specialized functions.  Activities include information management, privacy protection and information access, and statistical and research services.  Activities also include managing legislation and providing policy and professional advice, tools, resources and services that enhance accountable decision-making and increase public access to programs and information.  Recoveries are received from ministries, Crown agencies, and external organizations for various activities.

BC SHARED SERVICES AGENCY

Voted Appropriations

Corporate Applications.

4,097 

3,110 

Corporate Procurement Services

2,539 

2,097 

Procurement and Supply Services

1 

1 

Common IT Services

1 

1 

Finance Services

1 

1 

Shared Services Implementation Project

1,301 

— 

7,940 

5,210 

Voted Appropriations Description: This sub-vote provides for service delivery and administration of the BC Shared Services Agency.  Shared services include: corporate procurement and supply chain services, evaluation and consultation services, and travel and light vehicle fleet management services; delivery of cross government initiatives that enable shared and common business applications, including special IT infrastructure projects and IT security services; procurement and supply services; common IT services; and finance services, including the corporate accounting system and payroll services.  Recoveries are received from parties external and internal to government for shared services.

PUBLIC SERVICE APPEAL BOARD

Voted Appropriation

Public Service Appeal Board

219 

— 

Voted Appropriation Description: This sub-vote provided for fees and salaries of the board members and staff, and expenses of the board in the processing and hearing of appeals under the Public Service Act.  The Office of theMerit Commissioner will take over the functions of the Public Service Appeal Board, which is being eliminated.

EXECUTIVE AND SUPPORT SERVICES

Voted Appropriations

Minister's Office

420 

420 

Corporate Services

3,786 

540 

4,206 

960 

Voted Appropriations Description: This sub-vote provides for the office of the Minister of Management Services, and includes salaries, benefits, allowances and operating expenses of the minister and the minister's staff.  It also provides for executive direction of the ministry and administrative support services including financial, human resources, information systems, freedom of information and privacy services, and other services to ministry operations and programs.  Recoveries are received from parties internal to government for services provided.

VOTE 31 — MINISTRY OPERATIONS

46,094 

38,218 

VOTE 32 - PUBLIC SERVICE EMPLOYEE RELATIONS COMMISSION

This vote provides for Public Service Employee Relations Commission (PSERC) programs and operations described in the voted appropriations under the following four core businesses:  HR Governance and Strategy, HR Client Services, Pension, Employee Benefits and Corporate Programs, and HR Executive and Support Services.

HR GOVERNANCE AND STRATEGY

Voted Appropriations

Corporate HR Strategy and Planning

2,357 

2,357 

Employee Relations

3,725 

3,725 

Office of the Merit Commissioner

219 

219 

6,301 

6,301 

Voted Appropriations Description: This sub-vote provides for PSERC activities related to strategic human resource management, policy and compensation, merit commissioner activities, management terms and conditions, workforce adjustment activities, labour relations, and collective bargaining, which includes the negotiation and administration of collective agreements on behalf of government.

HR CLIENT SERVICES

Voted Appropriations

Regional Operations

1 

1 

Employee Learning

1,257 

1,257 

1,258 

1,258 

Voted Appropriations Description: This sub-vote provides for a broad range of HR services to government and other clients including recruitment and selection, advisory services on organizational design, compensation, labour relations, government-wide training and development, workforce adjustment, career planning and transition services and other activities related to human resource management. Recoveries are received from parties internal to government for services provided.

PENSION, EMPLOYEE BENEFITS AND CORPORATE PROGRAMS

Voted Appropriations

Provincial Pensions

111,381 

99,833 

Miscellaneous and Statutory Items

9,779 

7,000 

Canada Pension

55,031 

48,645 

Members of the Legislative Assembly Superannuation

600 

600 

Death and Retiring Benefits

2,629 

1,820 

Extended Health and Dental Benefits

45,871 

42,190 

Group Insurance

6,603 

4,500 

Medical Services Plan

19,731 

29,200 

Long Term Disability

34,091 

38,110 

Employment Insurance

35,781 

27,904 

Workers Compensation

6,500 

11,000 

Employee and Family Assistance Program Administration

1,103 

1,034 

Other Benefits

32,842 

35,789 

Internal Recoveries

(361,941)

(347,624)

1 

1 

Voted Appropriations Description: This sub-vote provides for employer contributions for pensions and benefits, as well as the management and administration of employee benefits plans and corporate programs.  Transfers are made to employees through the employee recognition program.  Recoveries are received from parties external and internal to government for pensions, benefits and corporate programs.

HR EXECUTIVE AND SUPPORT SERVICES

Voted Appropriations

Office of the Commissioner

1,408 

378 

Information Management Branch

1 

1 

Corporate Services

522 

522 

1,931 

901 

Voted Appropriations Description: This sub-vote provides for the office of the commissioner, and includes salaries, benefits, allowances and operating expenses of the commissioner and the commissioner's staff.  It provides for executive direction of PSERC and administrative support services including financial, human resources, information systems, freedom of information and privacy services, and other services to PSERC operations and programs.  Recoveries are received from parties internal to government for services provided.

VOTE 32 —  PUBLIC SERVICE EMPLOYEE RELATIONS COMMISSION

9,491 

8,461 

MINISTRY GROUP ACCOUNT CLASSIFICATION SUMMARY

GROUP ACCOUNT CLASSIFICATION

Salaries and Benefits

462,401 

479,621 

Operating Costs

199,019 

252,734 

Government Transfers

1,534 

1,560 

Other Expenses

63,713 

58,103 

Internal Recoveries

(613,620)

(669,913)

External Recoveries

(57,462)

(75,426)

TOTAL OPERATING EXPENSE

55,585 

46,679